Medical professional equipped to deliver top-tier patient care and diagnostic services. Proven track record in laboratory procedures, patient interaction, and medical technology operation. Strong focus on teamwork, adaptability, and achieving optimal outcomes. Known for reliability, critical thinking, and precise execution in fast-paced environment.
Overview
17
17
years of professional experience
Work History
Dining Services Coordinator
Brookdale Beaverton
06.2021 - 05.2025
Resolved customer complaints diplomatically, demonstrating attentive listening skills and a commitment to rectifying any issues promptly.
Contributed to the establishment''s positive reputation with exceptional customer service, leading to increased word-of-mouth referrals and repeat clientele.
Trained new staff members on proper food handling techniques and safety protocols for consistent service delivery.
Maintained clean, safe, and hazard-free work environment.
Medical Technician
Rosewood Assisted Living
03.2019 - 04.2021
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Administered medications and performed basic and advanced patient assessments.
Referral Coordinator
Sunny Internal Medicine and Pediatrics
01.2008 - 03.2018
Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Scheduled appointments with specialists on behalf of clients.
Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
Processed referral requests from patients, doctors and other health care professionals.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.