Cashier/Dispatcher/Service Advisor
Mercedes Benz of Hunt Valley
Cockeysville, MD
04.2008 - 04.2016
- Processed customer transactions
- Maintained accurate cash drawer and balanced end-of-shift cash reports.
- Trained new staff on operational procedures
- Coordinated repair order dispatch to technicians, ensuring timely response to service requests.
- Processed repair orders upon completion of services for customer payments, internal billing, warranty claims, and extended warranties.
- Greeted and generate repair orders for customers
- Facilitated communication with customers regarding necessary vehicle repairs.