Ashley Heredia
Newark,NJ
Summary
Experienced in event coordination and customer service, with a proven track record of managing delivery schedules and ensuring timely arrival of ordered items. Demonstrated ability to resolve customer complaints efficiently while maintaining positive client relationships. Collaborated with team members to meet project deadlines and contributed innovative solutions that enhanced overall team performance. Maintained attention to detail in food presentation and catering sales orders, ensuring high standards were consistently met.
Overview
6
6
years of professional experience
Work History
Catering Manager
Selling food for event
Newark , NJ
07.2022 - Current
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Reviewed invoices from vendors after each event and approved payment when appropriate.
- Assisted in setting up tables, chairs, decorations prior to a catered event.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
- Resolved customer complaints quickly and efficiently.
Taking Care of Children
Babysitter From Home
Newark , NJ
02.2019 - 02.2025
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Franklin Delano Roosevelt High School
Brooklyn, NYSkills
- Customer service
- Event coordination
- Order management
- Conflict resolution
- Team collaboration
- Attention to detail
- Food presentation
- Catering sales orders
Languages
English
Elementary
Spanish
Professional
Timeline
Catering Manager
Selling food for event
07.2022 - Current
Taking Care of Children
Babysitter From Home
02.2019 - 02.2025
Franklin Delano Roosevelt High School