Ashley Hernandez
Jacksonville,NC
Summary
Dynamic receptionist with proven organizational skills at New River Cdc, enhancing office efficiency through effective scheduling and meticulous file management. Recognized for exceptional customer service and adept telephone skills, ensuring a welcoming environment and seamless visitor experiences. Committed to maintaining accurate records and optimizing workflow for improved administrative support.
Overview
1
1
year of professional experience
Work History
Receptionist
New River Cdc
Jacksonville, NC
10.2025 - Current
- Managed front desk operations and ensured efficient visitor check-in processes.
- Handled incoming calls, directed inquiries to appropriate departments, and provided exceptional customer service.
- Organized and maintained office files, ensuring easy access to documents and information.
- Assisted in scheduling appointments for staff, optimizing office workflow and resource allocation.
- Supported administrative tasks such as data entry, enhancing accuracy of records management systems.
- Maintained a clean and welcoming reception area, contributing to a positive first impression for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Joseph A. Gregori High School
Modesto, CA05.2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- File management
- Scheduling
- Documentation and reporting
Timeline
Receptionist
New River Cdc
10.2025 - Current
High School Diploma -
Joseph A. Gregori High School