Ashley Hernandez-Greene
Dandridge,TN
Summary
Accomplished Remote Dental Coordinator with a proven track record at Premier Dental Group, enhancing practice reputation through innovative marketing and education initiatives. Skilled in dental terminology and office administration, I excel in HIPAA compliance and patient care, significantly improving patient satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Remote Dental Coordinator
Premier Dental Group
- Facilitated continuing education opportunities for staff members to promote professional growth within the practice.
- Organized marketing efforts including social media posts and promotional materials to attract new patients and enhance practice reputation.
- Ensured regulatory compliance by maintaining up-to-date knowledge of industry standards and best practices in dental care management.
Patient Experience Coordinator
Aspen Dental
06.2024 - Current
- Conducted regular audits on patient feedback data, implementing necessary changes to improve overall satisfaction levels.
- Improved patient satisfaction by addressing concerns promptly and efficiently.
- Collaborated with interdisciplinary teams to identify areas for improvement in the patient experience process.
- Maintained confidentiality while managing sensitive information about patients'' medical history, treatment plans, and personal circumstances.
Nurse Technician
UT Medical Center
08.2023 - 06.2024
- Operated electronic health record systems to document patient information accurately.
- Utilized blood pressure monitors to assess and record vital signs of patients.
- Administered wound care using sterile technique to prevent infection and promote healing.
- Provided emotional support and education to patients and families regarding care plans.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
Education
Jefferson County High School
Dandridge, TN05.2023
Skills
- Dental terminology
- HIPAA compliance
- Office administration
- Phone etiquette
- Patient scheduling
- Insurance verification
- Office organization
- Technician
- nursing
- patient care
Certification
Nurse Technician
Timeline
Patient Experience Coordinator
Aspen Dental
06.2024 - Current
Nurse Technician
UT Medical Center
08.2023 - 06.2024
Remote Dental Coordinator
Premier Dental Group
Jefferson County High School
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