Rachel Barner
Greeneville,TN
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Shipping Coordinator
Jost International
04.2024 - 07.2025
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
Human Resources Coordinator
Clayton Supply
10.2020 - 02.2024
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Customer Service Representative
Clayton Supply
12.2017 - 05.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Greeneville High School
Greeneville, TN 08.2007 - 05.2011
Bachelor of Science - Agriculture
Tennessee Technological University
Cookeville, TN 08.2011 - 05.2015
Skills
Transportation planning
Shipping procedures
Warehouse operations
Documentation skills
New employee orientation
HR policies and procedures
Retention strategies
Data entry
Critical thinking
Problem resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shipping Coordinator
Jost International
04.2024 - 07.2025
Human Resources Coordinator
Clayton Supply
10.2020 - 02.2024
Customer Service Representative
Clayton Supply
12.2017 - 05.2020
Bachelor of Science - Agriculture
Tennessee Technological University
08.2011 - 05.2015
High School Diploma -
Greeneville High School
08.2007 - 05.2011
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