Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hicks

Durham,NC

Overview

8
8
years of professional experience

Work History

Director of Operations

Elevate With Tre LLC
11.2019 - 12.2022
  • Coordinated sales strategies to produce $100,000+ in revenue through business analysis.
  • Oversaw day-to-day production activities in accordance with objectives.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Improved business profits by 40% through strategic updates to processes, procedures and team makeup.
  • Monitored and coordinated workflows to optimize resources

Alfred Fleishman Diversity Fellow

FleishmanHillard
04.2021 - 07.2021
  • Produced high-quality work in short periods of time to meet deadlines
  • Drafted 5+ releases detailing relevant newsworthy information weekly
  • Responded to 10+ requests for information from media or designated appropriate spokesperson or information source monthly
  • Developed strong organizational and communication skills through coursework and volunteer activities

Investigative Intern

DisneyABC Television Group
06.2019 - 04.2020
  • Discovered 900+ news leads for news broadcasts
  • Lead PR/Social Media for Troubleshooter Diane Wilson's Content
  • Received, investigated and followed through on requests for production
  • Obtained evidence through direct records reviews and conducted interviews with complainants, suspects and policyholders

Virtual Sales Consultant

CarMax
06.2018 - 08.2019
  • Top Consultant in vehicle inventory sales monthly.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Followed up with existing customers to provide additional support and address concerns.
  • Facilitated 30+ Vehicle purchases monthly.

Inbound Sales/Outbound Sales

Charter Communications
01.2015 - 08.2018
  • Performed as Top 1% Sales Agent
  • Worked with 40+ daily customers to sell digital cable, internet, and phone
  • Mentored 15+ new sales agents monthly
  • Worked with 30 daily customers to sell over $200 worth of television, internet, and phone products.

Education

B.A - Mass Communications

North Carolina Central University
Durham, NC
12.2020

Skills

  • Expert in following systems :
    ICOMS/CSG, CRM Salesforce, DALET
  • Cross functional Collaboration
  • Scrum Agile Methodologies
  • Strategy Strategic initiatives
  • Project Management Process Improvements
  • Data Analysis

Timeline

Alfred Fleishman Diversity Fellow

FleishmanHillard
04.2021 - 07.2021

Director of Operations

Elevate With Tre LLC
11.2019 - 12.2022

Investigative Intern

DisneyABC Television Group
06.2019 - 04.2020

Virtual Sales Consultant

CarMax
06.2018 - 08.2019

Inbound Sales/Outbound Sales

Charter Communications
01.2015 - 08.2018

B.A - Mass Communications

North Carolina Central University

Similar Profiles

CREATE PROFILE
Ashley Hicks