Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Higgins

Las Vegas,Nevada

Summary

Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.

Overview

2026
2026
years of professional experience

Work History

Housekeeping Supervisor

Luxor Hotel and Casino
2023 - Current
  • Supervised daily housekeeping operations, ensuring compliance with cleanliness standards and protocols.
  • Conducted inspections to maintain quality control throughout facilities, addressing issues promptly.
  • Collaborated with management to establish standard operating procedures for housekeeping tasks.
  • Resolved guest complaints related to housekeeping services, improving overall satisfaction ratings.
  • Worked with front desk to respond promptly to all guest requests.

Room Inspector

Four Seasons Hotel
10.2022 - 2023
  • Maintained business cleanliness protocols by inspecting guest rooms.
  • Taught cleaning procedures to housekeeping staff.
  • Entered room inspection issues and discrepancies into property management system.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.

Guestroom Attendant

Waldorf Astoria
05.2022 - 01.2023
  • Servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Interacted pleasantly with clients and guests when performing daily duties.

Guestroom Attendant/Floor Supervisor

The Platinum Hotel
06.2016 - 04.2022
  • Servicing guest rooms in order to provide a pleasant and comfortable experience for guests
  • Porter
  • Common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
  • Maintained health standards by consistently cleaning high-traffic areas such as corridors, restrooms and elevators
  • Freshness by clearing away trash and other garbage disposable material, consistently maintaining the highest levels of housekeeping standards.

Guestroom Attendant

DoubleTree Hilton
01.2014 - 05.2016
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Sales Associate

Macy's
04.2012 - 01.2014
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Bonanza High School
01.2012

Skills

  • Employee Training
  • Team Collaboration
  • Quality Assurance
  • 10 years in housekeeping department
  • Supply Replenishment
  • Cleaning Practices
  • Staff Evaluations

Timeline

Room Inspector

Four Seasons Hotel
10.2022 - 2023

Guestroom Attendant

Waldorf Astoria
05.2022 - 01.2023

Guestroom Attendant/Floor Supervisor

The Platinum Hotel
06.2016 - 04.2022

Guestroom Attendant

DoubleTree Hilton
01.2014 - 05.2016

Sales Associate

Macy's
04.2012 - 01.2014

High School Diploma -

Bonanza High School

Housekeeping Supervisor

Luxor Hotel and Casino
2023 - Current

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Ashley Higgins