Ashley Hill
Tyler,TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender Trainer
Jalapeno Tree
10.2024 - Current
- Trained new employees on cocktail preparation, customer service techniques, and bar equipment usage.
- Developed strong rapport with patrons, providing personalized service to encourage repeat business.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Served high customer volumes during special events, nights, and weekends.
Hourly Manager
Lola's Handcrafted Kitchen
04.2022 - 10.2024
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated bar/liquor inventory and ordered appropriate supplies.
- Coordinated catering events, ensuring seamless service and client satisfaction.
Bartender/Front of House Employee
Lola's Handcrafted Kitchen
01.2020 - 10.2024
- Provided exceptional customer experiences through personalized service and prompt attention to orders.
- Developed relationships with regular customers, fostering loyalty and repeat business through engaging interactions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Associate of Science -
Tyler Junior College
TylerSkills
- Well-oriented in point-of-sale systems
- Multitasking Abilities
- Performance skills
- Food safety training
- Customer service
Certification
Texas Alcoholic Beverage Commission(TABC) Certified
Food Handlers License
Timeline
Bartender Trainer
Jalapeno Tree
10.2024 - Current
Hourly Manager
Lola's Handcrafted Kitchen
04.2022 - 10.2024
Bartender/Front of House Employee
Lola's Handcrafted Kitchen
01.2020 - 10.2024
Associate of Science -
Tyler Junior College