Ashley Hill
Austin
Summary
Professional finance coordinator, well-versed in accounts receivable management. Proven ability to enhance billing efficiency and support financial stability through precise record-keeping and effective dispute resolution. Known for strong team collaboration and adaptability in dynamic environments, consistently ensuring accurate and timely financial operations.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Specialist
JDRC Managed Services
Sacramento, CA
09.2023 - 03.2024
- Approved incoming orders based on credit history.
- Analyzed aging reports to identify trends and recommend action plans for delinquent accounts.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments. Negotiated payment arrangements with customers to establish timely receipt of payments.
- Maintained strict financial controls, processing transactions and preparing bank deposits of $700,000+ weekly.
Banker
US Bank
Sacramento, CA
01.2023 - 08.2023
- Maintained accurate financial records and reports for daily operations.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Streamlined teller process for deposits and withdrawals, improving transaction speed and customer wait times.
Sales Associate
Conns Home Plus
Killeen, TX
02.2022 - 12.2022
- Tracked customer purchases to predict sales opportunities, adjusting presentation of merchandise to push certain items.
- Develop relationships with customers and handle follow-up calls to increase sales.
- Processed credit applications accurately and efficiently to ensure timely approvals.
Car Sales Associate
Benny Boyd Dodge Jeep and Ram
Killeen, TX
03.2021 - 01.2022
- Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media.
- Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support.
- Earned high customer satisfaction marks by helping each person get into ideal vehicle at desired payment.
Delivery Driver
Jimmy John's
San Antonio, TX
05.2020 - 01.2021
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced.
- Used local road knowledge and GPS applications to plan the most efficient routes and work around issues like accidents and construction.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Curbside Shopper
HEB
San Antonio, TX
04.2019 - 03.2020
- Ensured accurate and timely delivery of curbside orders to customers, while maintaining a high level of customer service and satisfaction.
- Maintained a clean and organized work area to ensure efficiency in selecting, bagging, and loading orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Crew Member
Chipotle
San Antonio, TX
02.2018 - 01.2019
- Streamlined communication between kitchen staff and management for improved service delivery.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Smoothie Expert
Tropical Smoothie Café
Stillwater, OK
01.2017 - 11.2017
- Trained new team members on smoothie preparation techniques and customer service protocols.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
Cashier/Cake Decorator
Freddys Frozen Custard & Steak Burgers
Stillwater, OK
08.2016 - 07.2017
- Handled cash and credit transactions with accuracy and efficiency.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Packaged and priced each product according to company pricing procedures.
Pizza Specialist
Little Caesars Pizza
Stillwater, OK
01.2016 - 06.2016
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Implemented suggestions for menu improvements based on customer feedback to enhance satisfaction.
- Handled high volume orders effectively, maintaining accuracy and speed during peak hours of operation.
Lead Busser
Boba Fusion
Stillwater, OK
07.2015 - 11.2016
- Monitored inventory levels of cleaning supplies and communicated needs to management.
- Assisted in developing workflow processes that improved table turnover rates.
Education
Associates in Entrepreneurship - Business
Meridian Technology School
Stillwater, Oklahoma12.2017
High School Diploma -
Stillwater High School
Stillwater, OK12.2027
Skills
- Collections
- Financial reporting
- Recordkeeping
- Sales
- Account management
- Cash handling
- Order fulfillment
Timeline
Accounts Receivable Specialist
JDRC Managed Services
09.2023 - 03.2024
Banker
US Bank
01.2023 - 08.2023
Sales Associate
Conns Home Plus
02.2022 - 12.2022
Car Sales Associate
Benny Boyd Dodge Jeep and Ram
03.2021 - 01.2022
Delivery Driver
Jimmy John's
05.2020 - 01.2021
Curbside Shopper
HEB
04.2019 - 03.2020
Crew Member
Chipotle
02.2018 - 01.2019
Smoothie Expert
Tropical Smoothie Café
01.2017 - 11.2017
Cashier/Cake Decorator
Freddys Frozen Custard & Steak Burgers
08.2016 - 07.2017
Pizza Specialist
Little Caesars Pizza
01.2016 - 06.2016
Lead Busser
Boba Fusion
07.2015 - 11.2016
Associates in Entrepreneurship - Business
Meridian Technology School
High School Diploma -
Stillwater High School