Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hogue

Upland,CA

Summary

Pre-nursing student looking for growth opportunities and eventually a career within the medical field. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles customers providing seating arrangements, recommending food/drinks, waiting on tables, and handling payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

5
5
years of professional experience

Work History

Hostess/Food Runner/Serving Experience

Eureka Burger
06.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.
  • Completed daily side work and opening and closing duties without fail.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

Tutor

The Tutoring Center
02.2022 - 06.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Met with parents to discuss student progress and address concerns.
  • Motivated students with accurate feedback and positive reinforcement.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Developed methods to motivate and engage students in learning.
  • Maintained records of student assessments, tutoring activities and results.
  • Administered standardized tests to assess student strengths and weaknesses.

Sandwich Artist

SUBWAY®Restaurants
07.2020 - 01.2022
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Would wash all dishes and perform necessary opening and closing duties.

Volunteer

Volunteens
06.2019 - 08.2019
  • Worked at an art camp for young children, helping hand out supplies/assisting the instructor whenever needed
  • Worked at a soccer camp for young children, helping assisting the children/ instructor whenever needed
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Volunteer

Assisteens
08.2018 - 06.2019
  • Put together care bags for low-income families
  • Worked at a thrift store
  • Helped handle raffle tickets at banquet and deliver prizes
  • Worked at Kohl’s adding up prices and helping customers find what they need at a back-to-school sale
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Pre-Nursing

Cal State San Bernardino
San Bernardino
06.2026

High School Diploma -

Upland High School
Upland, CA
06.2022

Skills

  • Cleaning
  • Working with others
  • Customer service
  • Register
  • Front of House Management
  • Guest Experience Management
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Phone Inquiries
  • Serve Food
  • Drink Orders and Service
  • Guest Accommodations
  • Performance Improvement
  • Operate Cash Register
  • Warm and Friendly
  • Active Listening and Communication
  • Cleaning and Sanitation
  • Dining Area Maintenance
  • Train Staff
  • Conflict and Complaint Resolution
  • Waiting Tables
  • Restroom Servicing

Timeline

Hostess/Food Runner/Serving Experience

Eureka Burger
06.2022 - Current

Tutor

The Tutoring Center
02.2022 - 06.2022

Sandwich Artist

SUBWAY®Restaurants
07.2020 - 01.2022

Volunteer

Volunteens
06.2019 - 08.2019

Volunteer

Assisteens
08.2018 - 06.2019

Pre-Nursing

Cal State San Bernardino

High School Diploma -

Upland High School

Similar Profiles

CREATE PROFILE
Ashley Hogue