Hi, I’m
Ashley Hogue
La Mesa,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting products. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
5
years of professional experience
Work History
GoFundMe & Classy
Sales Enablement Manager
08.2022 - Current
Job overview
- Developed and implemented enablement strategies for increased productivity in areas such as pipeline generation
- Created and developed comprehensive content to onboarding over 100 total pre and post-sales new hires
- Tracked metrics and feedback to ensure efficacy of the development and onboarding programs
Classy
Associate Training Manager
04.2021 - 08.2022
Job overview
- Collaborated with leaders and subject matter experts to develop effective and engaging training material
- Monitored development of both sales and soft skills over 90 day window for new hires
- Conducted sessions and workshops, resulting in increased activity
Smashtech
Quality Assurance & Training Manager
04.2020 - 04.2021
Job overview
- Listened to customer experience and sales representatives calls providing thoughtful feedback to improve performance
- Created and delivered unique yet accurate content, such as presentations and workshops
- Provided onboarding training to customer experience and sales new hires
Smashtech
Customer Experience Specialist
03.2019 - 05.2020
Job overview
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution
- Mastered all internal systems and became a product expert to provide the best customer experience
- Trained coworkers on our product, providing additional insight to boost conversations with customers
Education
Washington State University, Pullman, WA
Bachelor of Arts from Human Development
2018
Skills
- Customer Satisfaction
- Product Knowledge
- Brand Messaging
- Verbal and Written Communication
- Sales Process
- Coaching and Mentoring
- Time Management
- Sales Presentation
- Sales Strategy Development
Timeline
Sales Enablement Manager
GoFundMe & Classy
08.2022 - Current
Associate Training Manager
Classy
04.2021 - 08.2022
Quality Assurance & Training Manager
Smashtech
04.2020 - 04.2021
Customer Experience Specialist
Smashtech
03.2019 - 05.2020
Washington State University
Bachelor of Arts from Human Development
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