Ashley Holloway
Magnolia
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality care on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Lead Ancillary Support Staff for Perianesthesia
Pennsylvania Hospital
04.2022 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
- Assures that staff are appropriately assigned throughout the day in collaboration and coordination with perianesthesia staff, service line clinical coordinators, and perianesthesia nursing leadership
- Clean up and maintenance of equipment used to support patient care in all perioperative locations
- Develops strategies to increase team productivity and improve customer service levels
- Coordinates resources across multiple teams to achieve project goals
- Implements strategies to take advantage of new opportunities
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team
- Supports competence of all staff for appropriate preparation and closure of the perianesthesia areas
- Delegates tasks appropriately according to individual skill sets
Unit Clerk/Medical Secretary
Pennsylvania Hospital
09.2012 - 04.2022
- Facilitates patients up to Pre Op Holding in a timely manner
- Communicates with clinical coordinators on a daily basis
- Works closely with Nurse Liaison to provide patient satisfaction
- Orders supplies for Pre OP Holding
- Help coordinate appointment times for patients coming in for surgery
- Maintains composure in a fast-paced environment
- Coordinates with OR Desk, nurses, and surgeons to ensure efficient patient flow
- Entering Estar schedules for all nurses and ancillary staff
- Greets families with a friendly smile waiting for loved ones having surgery
- Offers compassion when providing patient updates
- Assists a team in maintaining an efficient flow for Covid testing via ensuring safe delivery of the tests to lab and sanitizing between patients for a clean environment
Unit Clerk 3B ORTHOPEDICS
Pennsylvania Hospital
12.2009 - 12.2011
- Filed papers and charts
- Pulled charts for office appointments
- Organized the contents of the chart to make sure it was in correct order
- Filed x-rays back to the radiology department after appointments
- Pulled x-rays for patient requests
- Scanning of x rays when needed
- Escorted patients from waiting room to patient exam rooms for doctors' appointments
- Recorded patient's weight and temperature in patient's medical record
- Sanitized the patient room and discarded medical trash after the patient appointment
- Set up exam room for the next patient appointment
Education
Diploma -
Cherry Hill East High School
01.2009
Organizational Leadership
Wilmington University
Skills
- Schedule Management
- Workplace Safety
- Diversity and Inclusion
- Employee Engagement
- Process Improvement
- Staff Management
- Strategic Planning
Certification
BLS Certificate
Timeline
Team Lead Ancillary Support Staff for Perianesthesia
Pennsylvania Hospital
04.2022 - Current
Unit Clerk/Medical Secretary
Pennsylvania Hospital
09.2012 - 04.2022
Unit Clerk 3B ORTHOPEDICS
Pennsylvania Hospital
12.2009 - 12.2011
Organizational Leadership
Wilmington University
Diploma -
Cherry Hill East High School
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