Sorian
Marsha Joseph
Healthcare Support Associate
Staten Island,NY
Summary
I'm presently enrolled at Capella University's Healthcare Administration program, where I'm pursuing a bachelor's degree, and I'm also a part-time ancillary support associate at Staten Island University Hospital, where I register 18 to 25 patients every day and make sure that their insurance and demographics are correctly verified.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Ancillary Support Associate
Staten Island University Hosptial
Staten Island, NY
06.2022 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Prepared patient identification band and completed admissions papers.
- Followed document protocols to safeguard confidentiality of patient records.
Office Assistant
GPM Pediatrics, PC
Brooklyn, NY
08.2021 - 06.2022
- Executed record filing system to improve document organization and management.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used Office Practicum to schedule appointments for doctor visits.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Clerk
True North Flex Staff
Lake Success , NY
07.2020 - 06.2022
- Competed skilled administrative work to support all office staff and operational requirements
- Scanning patient documents into electronic medical records( EMR) as required
- Arranged discharge and patient transportation
- Kept physical files and digitized records for easy updating and retrieval by authorized team member
Guess Service Associate
European Wax Center
West Palm Beach, FL
05.2019 - 01.2020
- Welcomed and acknowledge guest with friendly verbal greeting using guest name, boosting overall satisfaction
- Managing reservation book with regards to guest request and associates availability
- Responsible for all opening and closing procedure s
- Completing task assigned by supervisor accurately and efficiently
- Operating registers through millennium software
Sales Associate Team Leader
Janie And Jack
West Palm Beach, FL
02.2018 - 05.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Health Administration
Capella University
Minneapolis, MN 09.2021 - Current
Associate of Science - Medical Assisting
Monroe College
The Bronx, NY 08.2016 - 04.2018
Skills
Schedule Management
Clerical Support
Data Entry
Organization and Time Management
Syrian Software Proficiency
Excellent Communication
Teamwork and Collaboration
MS Office
Training and Development
Strategic planning
Advanced problem solving
Arranging transportation
Preparing charts
Retrieving medical records
Critical Thinking
Software
Sunrise
Teletracking
PAI
Timeline
Ancillary Support Associate
Staten Island University Hosptial
06.2022 - Current
Bachelor of Science - Health Administration
Capella University
09.2021 - Current
Office Assistant
GPM Pediatrics, PC
08.2021 - 06.2022
Clerk
True North Flex Staff
07.2020 - 06.2022
Guess Service Associate
European Wax Center
05.2019 - 01.2020
Sales Associate Team Leader
Janie And Jack
02.2018 - 05.2019
Associate of Science - Medical Assisting
Monroe College
08.2016 - 04.2018