Sorian
Marsha Joseph
Healthcare Support Associate
Staten Island,NY
Summary
I'm presently enrolled at Capella University's Healthcare Administration program, where I'm pursuing a bachelor's degree, and I'm also a part-time ancillary support associate at Staten Island University Hospital, where I register 18 to 25 patients every day and make sure that their insurance and demographics are correctly verified.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Ancillary Support Associate
Staten Island University Hosptial
Staten Island, NY
06.2022 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Prepared patient identification band and completed admissions papers.
- Followed document protocols to safeguard confidentiality of patient records.
Office Assistant
GPM Pediatrics, PC
Brooklyn, NY
08.2021 - 06.2022
- Executed record filing system to improve document organization and management.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used Office Practicum to schedule appointments for doctor visits.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Clerk
True North Flex Staff
Lake Success , NY
07.2020 - 06.2022
- Competed skilled administrative work to support all office staff and operational requirements
- Scanning patient documents into electronic medical records( EMR) as required
- Arranged discharge and patient transportation
- Kept physical files and digitized records for easy updating and retrieval by authorized team member
Guess Service Associate
European Wax Center
West Palm Beach, FL
05.2019 - 01.2020
- Welcomed and acknowledge guest with friendly verbal greeting using guest name, boosting overall satisfaction
- Managing reservation book with regards to guest request and associates availability
- Responsible for all opening and closing procedure s
- Completing task assigned by supervisor accurately and efficiently
- Operating registers through millennium software
Sales Associate Team Leader
Janie And Jack
West Palm Beach, FL
02.2018 - 05.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Health Administration
Capella University
Minneapolis, MN 09.2021 - Current
Associate of Science - Medical Assisting
Monroe College
The Bronx, NY 08.2016 - 2018.04
Skills
Schedule Management
Software
Sunrise
Teletracking
PAI
Timeline
Ancillary Support Associate
Staten Island University Hosptial
06.2022 - Current
Bachelor of Science - Health Administration
Capella University
09.2021 - Current
Office Assistant
GPM Pediatrics, PC
08.2021 - 06.2022
Clerk
True North Flex Staff
07.2020 - 06.2022
Guess Service Associate
European Wax Center
05.2019 - 01.2020
Sales Associate Team Leader
Janie And Jack
02.2018 - 05.2019
Associate of Science - Medical Assisting
Monroe College
08.2016 - 2018.04