Emanie Cruz
Bronx ,NY
Summary
Driven professional with extensive experience in healthcare and legal administrative roles, notably at SIUH-Northwell Health Hospital. Excelled in managing complex schedules and ensuring HIPAA compliance, showcasing bilingual proficiency and Microsoft expertise and other software's.
Overview
9
9
years of professional experience
Work History
Ancillary Support Associate
SIUH-Northwell Health Hospital
05.2022 - Current
- Supported office staff and operational requirements with administrative tasks.
- Answered and managed incoming and outgoing calls on multiple phone lines while recording accurate messages for distribution to office staff.
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
Patient Service Representative
VNA Health Group
08.2018 - 04.2022
- Entered and verified patient demographic and insurance data into system.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed complex calendars for multiple medical practitioners and multiple locations verifying accuracy of all appointments.
Administrative Assistant
Rojas Law Group
01.2016 - 06.2018
- Requesting medical records and medical bills from providers in a timely matter.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Scheduled and coordinated meetings between legal teams and clients.
- Completed data entry of legal documents into electronic filing systems.
Education
GED -
Brookdale Community College
Lincroft, NJLiberal Arts -
Brookdale Community College
Lincroft, NJSkills
- Bilingual
- Schedule Management
- Documentation skills
- Soarian, Sunrise and Series expertise
- Multi-Line Phone Proficiency
- HIPAA Compliance
- Microsoft Expert
Timeline
Ancillary Support Associate
SIUH-Northwell Health Hospital
05.2022 - Current
Patient Service Representative
VNA Health Group
08.2018 - 04.2022
Administrative Assistant
Rojas Law Group
01.2016 - 06.2018
GED -
Brookdale Community College
Liberal Arts -
Brookdale Community College
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