Ashley Houze
MARICOPA,AZ
Summary
I offer a strong commitment to providing exceptional patient care. I work well in fast-paced environments managing multiple tasks and providing timely treatments and support. I possess a solid understanding of nursing principles, patient advocacy and evidence-based practices and constantly seek to improve each day.
Overview
5
5
years of professional experience
Work History
Account Manager 2
Paylocity
11.2022 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Educated clients on new products or services to increase customer engagement with brand.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Demonstrated enhanced time management skills by efficiently answering client emails, working help request tickets, attending client meetings, and taking calls throughout the day
Onboarding Specialist
Home Depot
04.2018 - 11.2022
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Developed and updated onboarding materials, keeping pace with changes to market place and company.
- Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.
- Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Put together employee files and collected required digital or physical information to meet requirements.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL12.2024
Skills
- Time Management
- Patient Care
- Verbal and Written Communication
- Interpersonal Communication Skills
- Patient Relationship-Building
- Patient Care and Safety
- Catheter Change and Preparation
- Patient-Focused Care
- Patient Assessments
- Infection Control Procedures
- Drug Administration
Timeline
Account Manager 2
Paylocity
11.2022 - Current
Onboarding Specialist
Home Depot
04.2018 - 11.2022
Bachelor of Science - Nursing
Chamberlain University