Ashley Hucks
Lake City,SC
Summary
Dynamic Assistant Manager with a proven track record at GPM Investments, excelling in team leadership and operational efficiency. Skilled in staff training and development, I successfully implemented process improvements that enhanced customer satisfaction and streamlined operations. Adept at strategic planning and conflict resolution, I foster a collaborative environment that drives sales growth.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Proactive and meticulous Job Title with over Number years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.
Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
GPM Investments
- Assisted in managing daily operations and staff scheduling to optimize workflow efficiency.
- Supported inventory management by tracking stock levels and coordinating reorders effectively.
- Facilitated training sessions for new team members, enhancing onboarding processes and knowledge retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
Cook
SUBWAY®Restaurants
Lake City, SC
06.2024 - 12.2024
- Prepared sandwiches and salads according to customer specifications and company standards.
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
- Operated kitchen equipment, including ovens and grills, safely and efficiently during food preparation.
- Assisted in inventory management by restocking supplies and tracking usage for efficient operations.
- Collaborated with team members to deliver high-quality service during peak hours in fast-paced environment.
- Trained new staff on food safety practices, menu items, and customer service protocols to enhance team performance.
- Implemented time-saving techniques in food preparation processes, improving overall kitchen efficiency.
- Monitored food quality and freshness, making adjustments as necessary to meet customer satisfaction standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Cashier
Refuel
Lake City, SC
05.2022 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Handled cash and credit transactions accurately, minimizing discrepancies.
- Addressed customer complaints promptly, ensuring satisfaction and loyalty.
- Participated in training new cashiers on procedures and best practices for service delivery.
- Monitored stock levels and reported shortages to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to manage inventory and restock shelves as needed.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
Material Handler
Citadel Brands
03.2021 - 02.2022
- Assisted in managing daily operations and staff scheduling to optimize workflow efficiency.
- Supported inventory management by tracking stock levels and coordinating reorders effectively.
- Facilitated training sessions for new team members, enhancing onboarding processes and knowledge retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Family Dollar
Hemingway, SC
04.2019 - 06.2021
- Implemented process improvements that streamlined communication between departments, reducing response times.
- Analyzed customer feedback to identify service improvement areas, enhancing overall satisfaction rates.
- Mentored junior staff on best practices, fostering a collaborative team environment focused on excellence.
- Led operational meetings to align team goals with company objectives, driving accountability and performance standards.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
GED -
Johnsonville High School
Johnsonville, SCSkills
Customer service
Money handling
Team leadership
Decision-making
Time management
Problem-solving
Customer relations
Team motivation
Staff training and development
Task delegation
Staff supervision
Goal setting
Staff management
Workload management
Conflict resolution
Retail operations
Team building
Employee scheduling
Operations management
Customer rapport
Recruiting and interviewing
Sales strategies
Customer relationship management (CRM)
Retail operations management
Strategic planning
Staff development
Sales growth
Policy enforcement
Orientation and training
Sales reporting
Employee performance evaluations
Employee performance evaluation
Project management abilities
Performance reviewing
Cost control
Cost reduction
Project management
Financial management
Budgeting and finance
Business administration
Schedule oversight
Negotiation
Meeting facilitation
Business development
Google drive
Promotional planning
Consulting
Succession planning
Product branding
Contract management
Corporate social responsibility
CSS
Multitasking and organization
Team collaboration
Strategic thinking
Adaptability and flexibility
Verbal and written communication
Scheduling and planning
Workplace safety compliance
Timeline
Cook
SUBWAY®Restaurants
06.2024 - 12.2024
Cashier
Refuel
05.2022 - 10.2023
Material Handler
Citadel Brands
03.2021 - 02.2022
Assistant Manager
Family Dollar
04.2019 - 06.2021
Assistant Manager
GPM Investments
GED -
Johnsonville High School