Ashley Huerd
Bemidji,MN
Summary
Organized and detial-oriented mortgage loan officer with ten years of experience in residential real estate. Possesses understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Ability to adapt and learn quickly.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Officer
Affinity Plus Federal Credit Union
12.2014 - Current
- Supported home equity team by collecting homeowner insurance binders on closed loans
- Communicated with members and created solutions to help them obtain their financial goals
- Knowledge of underwriting guidelines to collect pertinent documentation and information
- Collaborations with other teams such as mortgage processing, underwriting, compliance and servicing
- Proactively sought out answers available within Freddie Mac and Fannie Mae guides
- Communicated with members, processing teams and other third parties to achieve prompt loan closings.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Developed and maintained relationships with members, lenders and other third parties.
Member Advisor
Affinity Plus Federal Credit Union
05.2012 - 12.2014
- Delivered prompt service to prioritize member needs.
- Promoted superior experience by addressing member concerns, demonstrating empathy, and resolving problems swiftly.
- Investigated and resolved member inquiries and complaints quickly.
- Participated in the creation of the home equity processing with other colleagues and leaders
- Collaborated with many other departments to assist members with their needs
Education
Bachelor of Science - Marketing Communication
Bemidji State University
Bemidji, MN12.2009
Associate of Arts -
Oak Hills Christian College
Bemidji, MN05.2007
Skills
- Creditworthiness Determination
- Financial History Analysis
- Goal-Oriented
- Underwriting knowledge
- Attention to Detail
- Loan File Maintenance
- Customer Service
- Decision-Making
- Loan Origination
- Loan Processing Coordination
- Microsoft Office
- Licensed Mortgage Loan Originator
- Teamwork and Collaboration
- Flexible and Adaptable
Timeline
Mortgage Loan Officer
Affinity Plus Federal Credit Union
12.2014 - Current
Member Advisor
Affinity Plus Federal Credit Union
05.2012 - 12.2014
Bachelor of Science - Marketing Communication
Bemidji State University
Associate of Arts -
Oak Hills Christian College
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