Ashley Huffman
Smithfield,RI
Summary
Results-driven Store Manager with expertise in setting clear objectives and guidelines to enhance revenue growth and team performance. Proven track record in recruiting, training, and motivating high-performing teams to surpass business goals. Strong leadership and strategic planning skills, complemented by analytical problem-solving abilities in retail operations. Experienced in all facets of retail management, ensuring efficient operations and exceptional customer service.
Overview
22
22
years of professional experience
Work History
Store Manager
Lane Bryant
West Warwick, Rhode Island
10.2025 - Current
- Oversaw daily store operations to ensure optimal functionality and customer satisfaction.
- Implemented process improvements to enhance workplace safety and productivity.
- Developed and executed customer service initiatives, exceeding team goals and resolving issues.
- Launched successful business strategies that increased revenue and targeted new markets.
- Coordinated activities across departments regarding production, pricing, and sales.
- Monitored progress by establishing plans and budgets while measuring results.
- Structured HR consulting services to assist clients during organizational changes.
Store Manager
Torrid
Providence, Rhode Island
09.2023 - 10.2025
- Conducted daily store operations, including opening, closing, and cash handling procedures.
- Managed inventory tracking and performed physical counts to minimize losses.
- Balanced sales, reconciled cash, and processed bank deposits for operational efficiency.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Created weekly work schedules ensuring proper floor coverage within fiscal guidelines.
- Established strategies to achieve operational performance and sales targets.
- Evaluated store performance and implemented feedback-driven improvement plans.
- Built visually appealing displays to promote targeted products and drive sales.
Multi-Unit Manager
Claire's Stores
Providence, Rhode Island
05.2017 - 09.2023
- Directed daily operations across multiple store locations to enhance overall efficiency.
- Developed and implemented strategies to elevate customer service experiences.
- Oversaw visual merchandising standards ensuring brand consistency in all stores.
- Collaborated with regional managers to enforce company policies and procedures effectively.
- Resolved conflicts among customers, vendors, and team members to maintain satisfaction.
- Trained and mentored staff, promoting a collaborative work environment.
- Led teams to streamline processes and improve operational efficiency.
Asset Protection Manager
Kohl's
Port Charlotte, Florida
01.2010 - 12.2017
- Developed and implemented comprehensive loss prevention strategies for retail operations.
- Conducted audits to detect security vulnerabilities and risks.
- Trained staff on theft prevention techniques and emergency response protocols.
- Managed inventory control processes to reduce discrepancies and losses.
- Analyzed data to evaluate trends in shrinkage and loss prevention effectiveness.
- Collaborated with asset protection specialists to plan and organize strategic initiatives.
- Partnered with local law enforcement agencies to resolve crime cases.
- Monitored security systems, including CCTV cameras and alarms, to enhance safety.
Receptionist
FER Inc.
Port Charlotte, Florida
05.2004 - 12.2012
- Managed multi-line phone system, ensuring efficient and professional call handling.
- Scheduled appointments and maintained office staff calendar for optimal organization.
- Processed incoming and outgoing mail, facilitating timely distribution.
- Maintained organized reception area to create welcoming environment for visitors.
- Assisted with administrative tasks, including data entry and document management.
- Organized filing system for confidential client information per company policy.
- Updated daily log book with visitor information to enhance security protocols.
- Handled customer inquiries and complaints, providing prompt and effective solutions.
Education
High School Diploma -
Granite High
Salt Lake City, UT06-2004
Some College (No Degree) - Business Administration And Management
University of Utah
Salt Lake City, UTSkills
- Store operations management
- Recruitment and hiring
- Employee supervision
- Visual merchandising
- Customer service initiatives
- Analytical thinking
Timeline
Store Manager
Lane Bryant
10.2025 - Current
Store Manager
Torrid
09.2023 - 10.2025
Multi-Unit Manager
Claire's Stores
05.2017 - 09.2023
Asset Protection Manager
Kohl's
01.2010 - 12.2017
Receptionist
FER Inc.
05.2004 - 12.2012
High School Diploma -
Granite High
Some College (No Degree) - Business Administration And Management
University of Utah