Ashley Hunter
Havana,FL
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Tallahassee, FL
04.2020 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained a clean and organized workspace for optimal productivity and safety.
Shift Supervisor
Starbucks
Tallahassee, FL
10.2022 - 10.2023
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Bagger
Publix
Tallahassee, FL
10.2017 - 01.2020
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Retrieved grocery carts and baskets from lot and various site locations.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
GED -
Tallahassee Community College
Tallahassee, FL02.2016
Skills
- Workplace Safety
- Customer-Oriented
- Employee Training
- Cash handling expertise
- Friendly and outgoing
Timeline
Shift Supervisor
Starbucks
10.2022 - 10.2023
Barista
Starbucks
04.2020 - Current
Bagger
Publix
10.2017 - 01.2020
GED -
Tallahassee Community College