Open To Work
Ashley Huntsinger
Hilton Grand Vacations
Williamsburg,VA
2
Languages
5
Years of experience
Reliable front desk agent with experience in guest accommodations, check-in/check-out, and reservation verification. Focused on accurate room assignments and positive guest experiences. Strong work ethic and highly motivated with desire to take on new challenges.
Work History
Front Desk Agent
4 Years 4 Months- Greeted guests, processed check-in and check-out, and verified reservations with accurate folio details.
- Coordinated room assignments, special requests, and arrival readiness with housekeeping and front office teams.
- Resolved guest concerns promptly, maintaining service recovery standards and satisfaction-focused communication.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Trained new hires
- Managed inventory of front desk supplies, keeping essential items well-stocked.
Cashier
1 Year 3 Months- Processed cash, credit, debit, and electronic payments accurately at point of sale.
- Greeted customers and resolved checkout concerns with professionalism and speed.
- Verified pricing, scanned merchandise, and applied discounts according to store policies.
- Balanced register drawers and reported discrepancies to maintain cash accuracy.
- Maintained clean, organized checkout stations to improve customer flow and safety.
Education
High School Diploma
Skills
Reservation systems
Room allocation
Guest accommodations
Front desk operations
Customer service
Training and mentoring
Problem-solving skills
Languages
English
Native or Bilingual
Sign Language
Limited Working
Timeline
Front Desk Agent
Hilton Grand Vacations
07.2022 - CurrentRead More
Cashier
Walmart
06.2009 - 09.2010Read More
Warhill High School
High School Diploma
Read More