Ashley Infante
Brooklyn,NY
Summary
Dynamic retail professional with extensive experience at Jetro Cash & Carry, excelling in customer service and staff management. Proven track record in training and mentoring teams, enhancing operational efficiency, and fostering customer loyalty. Skilled in cash handling and adept at leveraging customer feedback to drive pricing strategies.
Overview
7
7
years of professional experience
Work History
FE Supervisor
Jetro Cash & Carry
College Point, NY
07.2022 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity
- Managed conflict resolution among staff, maintaining a positive workplace culture.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
FE Cashier
Jetro Cash & Carry
College Point, NY
07.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Pricing Associate
JCPenny
The Bronx, NY
11.2018 - 01.2019
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity
- Managed conflict resolution among staff, maintaining a positive workplace culture.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
John Bowne High School
Kew Garden Hills , NY06.2018
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
FE Supervisor
Jetro Cash & Carry
07.2022 - Current
FE Cashier
Jetro Cash & Carry
07.2019 - 07.2022
Pricing Associate
JCPenny
11.2018 - 01.2019
High School Diploma -
John Bowne High School