Ashley Irvin
Gloster,LA
Summary
Dedicated and dependable Medical Assistant who works productively in a team or individual setting. Experienced in busy clinical settings. Eager to help others when needed. Adaptable to change and learns new things quickly.
Overview
14
14
years of professional experience
Work History
Receptionist
David L Hilton, MD
Shreveport
11.2023 - Current
- Managed patient scheduling and appointment confirmations
- Assisted in maintaining accurate patient records
- Verified patient's insurance
- collected copays and deposits for surgeries
- closed out end of day payments and patient count
- printed transcriptions
- billed appointments and sleep studies
Telesales Agent
GAD INC
Colorado Springs, CO
04.2022 - 11.2023
- Called prospective customers in designated market area to qualify leads.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Qualified leads and set up customer appointments for company.
Medical Assistant
Boyd Family Practice
Bossier City, LA
10.2012 - 02.2017
- Assisted front office with answering multiple phone lines, screened and scheduled appointments, checked in patients.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Called, e-scribed, and faxed pharmacies to submit prescriptions and refills.
- Prior Authorizations
- Performed patient work ups that included administering injections, UDS, EKG's, and patient referrals
Education
Medical Assisting - Medical Assistant
Remington College
Shreveport08-2012
Skills
- HIPAA Guidelines
- Office supplies and inventory
- Referral scheduling
- Front desk operations
- checking patient details
- EMR- EClinical Works and NextGen
- Appointment confirmations
- Appointment scheduling
- Computer proficiency
- Customer service
- Medical terminology knowledge
- Reliable team player
Timeline
Receptionist
David L Hilton, MD
11.2023 - Current
Telesales Agent
GAD INC
04.2022 - 11.2023
Medical Assistant
Boyd Family Practice
10.2012 - 02.2017
Medical Assisting - Medical Assistant
Remington College