Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Ashley  James

Ashley James

Astoria,NY

Summary

Dynamic bartender with extensive experience at high-volume and award-winning venues. Recognized for exceptional customer service and ability to thrive under pressure, consistently exceeding sales and performance goals. I'm truly passionate about creating moments for my clients, exceeding my work goals, and growing in the hospitaliy family.

Overview

4
4
years of professional experience

Work History

Bartender

Meduza, Noble33
03.2025 - Current

•Worked closely with the team to achieve Yelp's number one restaurant to deliver remarkable and seamless service.

•Adjust to a new environment and adhere to standards, policies, and procedures.

•Making sure every guest receives the same service and all steps of service actions are done, as there are frequent secret shoppers.

•Extensive menu knowledge of the food, cocktail, wine, and members-only menu. Being able to upsell with both food and beverages.


Bartender

Gitano
10.2024 - Current

•Help with the opening of a highly anticipated NYC venue which includes 4 bars, 2 stories, and a capacity of 1k people.

•Ability to craft a variety of beverages, including specialty cocktails, beer, wine, NA drinks, and follow customers' preferences and needs.

•Manage drink orders from guests and service tickets during peak hours. Along with other tasks, and staying compliant with DOH policies.

•Maintaining good and vibrant energy throughout times of stress and upkeep of Gitano's brand and mission statement.

•Adapting to the scene and anticipating customer needs. As the venue is a blend of a restaurant and a high-volume nightclub.

Bartender

The Highlight Room, Tao Group
09.2022 - 10.2024

• Help A-list clients, hotel guests, and all TAO clients.

• High volume and extensive cocktail knowledge, doing about 10K in sales a night working point well.

• Making all drinks at accurate pour levels to ensure consistency and minimize costs.

• Helped open a brand new venue and used my product and

company knowledge to maintain company standards.

Cocktail Server/Bartender

Rockaway Hotel, IGC Hospitality
05.2021 - 05.2022

• Ensuring cabanas are set up before guest arrival.

• Coordinate seating arrangements and cabanas depending on

group/spending minimums.

• Maintaining cocktail/product consistency throughout all venues.

• Upselling and exceeding minimums, along with making sure they valued their experience.

Education

BBA - Business And Managerial Economics

SUNY, Farmingdale
Farmingdale, NY
05-2020

Skills

  • -POS efficient in Toast, Micros, and Square
  • -Customer service
  • -Working under pressure
  • -TIPS Certified
  • -Quick and agile
  • -ability to assess and handle situations

Timeline

Bartender

Meduza, Noble33
03.2025 - Current

Bartender

Gitano
10.2024 - Current

Bartender

The Highlight Room, Tao Group
09.2022 - 10.2024

Cocktail Server/Bartender

Rockaway Hotel, IGC Hospitality
05.2021 - 05.2022

BBA - Business And Managerial Economics

SUNY, Farmingdale