Ashley Jaramillo
Phoenix,AZ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar General
Glendale, AZ
07.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shift Lead
Dollar General
Phoenix, AZ
03.2023 - 07.2023
- Completed store opening and closing procedures and balanced tills.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Loss Prevention Supervisor
Ross Dress for Less
Tolleson, AZ
01.2022 - 03.2023
- Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
- Collaborated with law enforcement to report crime and suspicious activity.
- Monitored paperwork procedures to prevent error-related losses.
- Managed a team of loss prevention associates, providing guidance, support, and performance.
- Assisted in the hiring process for loss prevention personnel, ensuring candidates met qualifications and fit the company culture.
- Maintained a safe shopping environment for customers by monitoring surveillance systems and addressing potential hazards promptly.
- Conducted daily store walk-throughs to identify potential security risks.
Education
La Joya High School
Avondale, AZ05.2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Employee scheduling
- Recruiting and interviewing
- Multitasking Abilities
- Problem-solving
- Employee supervision
- Staff supervision
- Active listening
Certification
Level One Fingerprint Clearance Card, # IVP0949282
CPR/AED/First Aid Card, #Az0221
Timeline
Assistant Manager
Dollar General
07.2023 - 03.2025
Shift Lead
Dollar General
03.2023 - 07.2023
Loss Prevention Supervisor
Ross Dress for Less
01.2022 - 03.2023
La Joya High School