Ashley Jhagroo
Baytown
Summary
Detail-oriented Accounting Support professional with experience in transaction processing, ERP systems (Epicor), and Excel-based reporting. Proven ability to process high volumes of financial data accurately, support accounts payable and back-office accounting functions, and meet strict deadlines in remote environments. Currently pursuing a Bachelor of Science in Accounting.
Overview
6
6
years of professional experience
Work History
Account Coordinator
Triad
Remote
02.2022 - 05.2026
• Processed high-volume transactional data using Epicor ERP with a focus on accuracy and compliance
• Created and maintained Excel reports to support accounting and reconciliation processes
• Prepared and processed sales orders, pack slips, and shipment documentation
• Reviewed records to identify discrepancies and ensure data integrity
Customer Service Representative
Amazon
Remote
01.2021 - 01.2022
• Supported customer accounts by documenting transactions, updates, and issue resolution accurately
• Maintained detailed records to support reporting, audits, and internal reviews
• Identified account and data discrepancies and escalated issues following defined workflows
• Met performance and quality standards in a high-volume, metrics-driven environment
Order Processing Specialist
Harry and David
Remote
03.2020 - 12.2020
• Processed high volumes of Excel-based orders, including macro and non-macro spreadsheets
• Standardized and formatted Excel files for internal processing and reporting
• Verified data accuracy and completeness prior to submission
• Met strict deadlines in a fast-paced environment
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT12-2027
High School Diploma -
Sterling High School
Baytown, TXSkills
- Accounts Payable and Accounting Support
- Invoice and Transaction Processing
- Data Reconciliation and Accuracy
- FInancial Reporting Support
- Microsoft Excel (reports, data analysis, spreadsheets, formulas)
- ERP Systems
- Documentation and Compliance
- Time management and Organization
Timeline
Account Coordinator
Triad
02.2022 - 05.2026
Customer Service Representative
Amazon
01.2021 - 01.2022
Order Processing Specialist
Harry and David
03.2020 - 12.2020
Bachelor of Science - Accounting
Western Governors University
High School Diploma -
Sterling High School