Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
Generic

Ashley Jimenez

National City,CA

Summary

Certified Phlebotomy Technician (CPT) looking for an opportunity to apply my compassion for people and strong work ethic in an established business. I look forward to improving my patient outcomes and collaborating with other patient centered staff.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Pros Choice Beauty Care
San Diego, CA
08.2023 - 07.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Hospitality Team Member

Mendocino Farms
San Diego, California
11.2021 - 09.2022
  • Processed payments from customers using a POS system.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed incoming calls during busy shifts.
  • Resolved conflicts between customers when necessary.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Communicated effectively with kitchen staff regarding orders placed by customers.

Education

CPT -

Phlebotomy USA
National City, CA
04-2024

Skills

    Venipuncture

    Specimen handling

    Interpersonal communication

    Blood collection

    Verbal & written communication

    Problem solving

    Organization & Time Management

    Data logging

Languages

English and Spanish

Certification

Certified Phlebotomy Technician August 2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Pros Choice Beauty Care
08.2023 - 07.2024

Hospitality Team Member

Mendocino Farms
11.2021 - 09.2022

CPT -

Phlebotomy USA
Ashley Jimenez