Ashley Johnson
West Palm Beach,FL
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
24
24
years of professional experience
Work History
Banquet Server
CDS Staffing
04.2018 - Current
- As a banquet server I prepare the dining room and buffet setup if there is one
- Also there are several course service events as well with hand service
- Other duties include cleanup and breaking down of the dining room or event
- Manager contact Ashley- (561)541-8679
Food Runner, Expediter, and Back Server
Marriott Singer Island Spa and Resort
11.2019 - 02.2021
- My responsibilities are expediting the food running the food general clean up, and meeting guest needs when requested
- Also I am a back server at the indoor restaurant 3800
- Manager contact- Anne- Marie (561)340-17
Cook, Customer Service
Mediterranean Deli and Pita Company
04.2018 - 04.2019
- My responsibilities were coming in at 8am to prep first then cook while cleaning all stations as I went through my tasks
- Depending upon how busy they were, by 12pm I would come to the front of the house for customer service until it slowed down and I would go back into the kitchen until all the additional prep for the next day was completed
- Manager Contact Anna- (954)736-9524
Server, Cook, Food prep
Teddy’s Wing Shack
03.2017 - 01.2018
- My duties included almost every position in the restaurant
- I took and prepared food To-go orders
- I served tables and bussed them myself as well as washing the dishes
- When I was in the kitchen I prepped food and cooked mostly fried foods as well as some light cooking
- It was a small restaurant so when I served tables I did everything except cook on my serving shifts
- On the nights I cooked I came to help with food preparation depending on the day’s specials, cooked and cleaned the kitchen and dishroom before I left
Dining room Attendant
Rustico Italiano
07.2007 - 12.2007
- My duties included preparing the dining room, checking for spots on glasses and silverware
- Water and wine service
Server
The Cheesecake Factory
03.2005 - 12.2005
- My duties were that of a typical server
- I took the guests meal and beverage orders
- Periodical cleaned the table throughout the guests meals
- Some shifts I was the lead expeditor
- In addition the servers at cheesecake factory had many prep responsibilities
Server
Ambrosias
12.2003 - 03.2005
- My typical duties at this family owned pizza restaurant were countless
- Food prep before shift as well during shift
- Taking delivery and takeout orders over the phone
- Putting together the takeout and delivery orders
- Hostessing and bussing tables for all shifts except for friday and saturday nights
- I was also responsible for compiling the receipts for vendors
- Calculating customer receipts and settling with verifone
- Securing the cash revenue and entering the information into the computer program at the end of my shifts
Server
Too Jay’s Deli
02.2003 - 08.2003
- My duties included meal and beverage orders
- Seating the guests
- Expediting of food
- General table service focusing on cleanliness
Server
Palm Beach Ale House
07.2001 - 02.2003
- Duties included Food and beverage orders
- Keep close attendance on the customer tables as well as their alcohol intake since it is a sports bar
- Expediting of the food to guests
- Occasional light prep work in the kitchen
Server
Flanagan's
02.2001 - 07.2001
- Responsibilities included training since that was my first waitressing job
- Taking guests meal and beverage orders
- Expediting food
- General table cleanliness
Education
Associates in Arts - prerequisite courses
Palm Beach State College
05.2022
Skills
- Seven years of experience in the food service industry
- Experience in a family-owned pizza restaurant
- Food preparation and cooking
- Waitressing and bussing tables
- Experience in corporate and small family restaurants
- Fine dining experience
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Food Service
- Customer service focus
- Adaptive Problem Solving
- Clearing tables efficiently
- Event Setup and Breakdown
Timeline
Food Runner, Expediter, and Back Server
Marriott Singer Island Spa and Resort
11.2019 - 02.2021
Banquet Server
CDS Staffing
04.2018 - Current
Cook, Customer Service
Mediterranean Deli and Pita Company
04.2018 - 04.2019
Server, Cook, Food prep
Teddy’s Wing Shack
03.2017 - 01.2018
Dining room Attendant
Rustico Italiano
07.2007 - 12.2007
Server
The Cheesecake Factory
03.2005 - 12.2005
Server
Ambrosias
12.2003 - 03.2005
Server
Too Jay’s Deli
02.2003 - 08.2003
Server
Palm Beach Ale House
07.2001 - 02.2003
Server
Flanagan's
02.2001 - 07.2001
Associates in Arts - prerequisite courses
Palm Beach State College
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