Ashley Johnson
Winder,GA
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Perrine's Produce. Proven ability to enhance operational efficiency and improve customer satisfaction through effective problem-solving and time management. Skilled in safety compliance and quality inspections, consistently exceeding performance goals while maintaining a clean and organized environment.
Overview
11
11
years of professional experience
Work History
Cashier
Perrine's Produce
02.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Sales Associate
Pumpernickel Pops
02.2023 - 10.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
Line Assembler
Cardinal Health
07.2020 - 09.2020
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maintained clean, orderly work environment free of hazards.
- Boxed, labeled, and transported items to support assembly operations.
- Ensured high-quality finished products by conducting thorough inspections at various stages of the assembly process.
- Operated various machines used in production processes.
Receptionist /Front Desk Dental Assistant
Kohli Dental
07.2014 - 09.2019
Education
Vocational Certificate - Dental Assisting
Daytona State College
Daytona Beach, FLVocational Certificate - Phlebotomy
Daytona State College
Daytona Beach, FL05-2024
High School Diploma -
Spruce Creek High School
Port Orange, FL05-2008
Skills
- Safety compliance
- Manufacturing experience
- Time management
- Customer service
- Problem solving
- Attention to detail
Timeline
Cashier
Perrine's Produce
02.2024 - 01.2025
Sales Associate
Pumpernickel Pops
02.2023 - 10.2023
Line Assembler
Cardinal Health
07.2020 - 09.2020
Receptionist /Front Desk Dental Assistant
Kohli Dental
07.2014 - 09.2019
Vocational Certificate - Dental Assisting
Daytona State College
Vocational Certificate - Phlebotomy
Daytona State College
High School Diploma -
Spruce Creek High School
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