Zachary Belknap
Harrisburg
Summary
Motivated Service Technician with extensive experience in HVAC, power generation, management and customer service. Adept at troubleshooting, repairing, and maintaining equipment while prioritizing safety and operational efficiency. Proven track record of delivering exceptional service, managing projects, and driving results in fast-paced environments. Seeking new opportunities for career advancement in a growing company.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Technician IV-Shop Foreman
United Rentals
06.2014 - Current
- Serve as the certified Safety manager for the branch, leading daily and monthly safety meetings to ensure the well-being of all team members
- Diagnose and repair HVAC and power generation equipment, providing fast and effective solutions
- Deliver exceptional customer service by identifying needs and providing tailored solutions
- Coordinate event setups for power distribution, ensuring the appropriate equipment is used for each customer’s needs
- Manage inventory and purchase parts within the monthly R&M budget, consistently ensuring cost-effective repairs
- Oversee technician scheduling to ensure timely service and maximize operational efficiency
- Managed job setups, minimizing waste and optimizing efficiency
Service Technician
WOS and United Rentals Joint Project
03.2014 - 05.2014
- Conducted inspections, preventative maintenance, and repairs on various equipment, including aerial lifts, backhoe loaders, and trenching equipment
- Demonstrated proficiency in hydraulic, electrical, mechanical, and HVAC systems
- Ensured accurate documentation, and timely work orders through Rentalman system
- Managed equipment delivery and pickup for repairs across various locations
Pharmacy Technician
Optum Rx Pharmacy
05.2011 - 01.2014
- Processed high volume prescriptions daily, maintaining a 98.8% accuracy rate
- Trained new employees on company policies and systems
- Assisted customers with prescription inquiries, processed insurance claims, and managed inventory
- Improved prescription processing systems, enhancing efficiency and patient satisfaction
AC Tech/Mechanic
Propulsion Controls Engineering
09.2007 - 12.2009
- Installed and repaired air-conditioning units, oil coolers, and electric/diesel motors on US Navy ships
- Worked efficiently under pressure, ensuring on-time and on-budget project completion
- Managed a small team and handled critical tasks for seamless project execution
19k-R4 Stryker Crew Member
US Army
07.2005 - 07.2007
- Deployed, maintained, and operated various military equipment during training and combat missions
- Conducted routine maintenance on vehicles and weapons, ensuring readiness for deployment
- Worked well under high-pressure situations, demonstrating leadership and problem-solving skills
Education
Pharmacy Technician License -
UEI College
San Diego, CA01.2011
High School Diploma - undefined
El Cajon Valley High School
El Cajon, CA01.2005
Skills
- Advanced mechanical troubleshooting and repair
- Strong understanding of HVAC systems and power generation equipment
- Excellent customer service and communication skills
- Inventory management and cost control
- Proficient in Rentalman system and Microsoft Office Suite
- Ability to interpret electronic and hydraulic schematics
- Strong project coordination abilities
- Experienced in delivering results in high-stress environments
- Strong leadership skills, and a team player
Certification
- Pharmacy Technician License (License # TCH 109998)
- IVES Certified to operate scissor lifts, boom lifts, reach, and warehouse forklifts.
- CPR and Fire Extinguisher Certified
Timeline
Service Technician IV-Shop Foreman
United Rentals
06.2014 - Current
Service Technician
WOS and United Rentals Joint Project
03.2014 - 05.2014
Pharmacy Technician
Optum Rx Pharmacy
05.2011 - 01.2014
AC Tech/Mechanic
Propulsion Controls Engineering
09.2007 - 12.2009
19k-R4 Stryker Crew Member
US Army
07.2005 - 07.2007
High School Diploma - undefined
El Cajon Valley High School
Pharmacy Technician License -
UEI College
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