Ashley Johnson
Queen Creek,AZ
Summary
A dedicated server with a strong work ethic. Proven ability to multitask and ensure order accuracy while delivering exceptional customer service. Skilled in collaboration and communication. Committed to providing a memorable guest experience.
Overview
3
3
years of professional experience
Work History
Server
Arizona Grand Resort
Phoenix, AZ
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
To-Go Server
Texas Roadhouse
Tempe, AZ
10.2024 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
Fast Food Worker
Jack in the Box
San Tan Valley, AZ
07.2022 - 2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Worked in the kitchen, frying food.
- Expedite food orders making sure everything was correct.
Education
Bachelor of Science - Accounting
Arizona State University
Tempe, AZPoston Butte High School
San Tan Valley, AZ05.2023
Skills
- Strong multitasking
- Quick learner
- Order accuracy
- Collaboration
- Money handling
- Food handlers card
- Problem-solving
- Excellent communication
- Strong work ethic
- Alcohol card
Timeline
To-Go Server
Texas Roadhouse
10.2024 - Current
Server
Arizona Grand Resort
06.2024 - Current
Fast Food Worker
Jack in the Box
07.2022 - 2024
Bachelor of Science - Accounting
Arizona State University
Poston Butte High School