Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Kelly

Ocean Springs,MS

Summary

Enthusiastic financial counselor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of verifying insurances and training in medical assistance. Motivated to learn, grow and excel in the medical field.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Financial Counselor

Bienville Orthopaedic Specialists
Vancleave, MS
09.2018 - Current
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Liaised between patient, doctor and insurance provider to smooth claims processes.
  • Meticulously documented all details regarding contact with patients, providers and other individuals in system.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts

Front Desk Receptionist

Bienville Orthopaedic Specialists
Vancleave, MS
08.2016 - Current
  • Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Verified and updated demographic and other personal information for patients with respect to personal boundaries when asking for important details.
  • Completed clerical duties and tasks for clinic administration.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.

Court Clerk

City Of Gautier
Gautier, MS
05.2013 - 07.2016
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.

Education

Associate of Science - Nursing

Mississippi Gulf Coast Community College
Biloxi, MS
05.2023

Skills

  • Updating Customer Accounts
  • Resolving Problems
  • Credit and Collections
  • Patient Registration

Certification

BLS- American Heart Association

Timeline

Financial Counselor

Bienville Orthopaedic Specialists
09.2018 - Current

Front Desk Receptionist

Bienville Orthopaedic Specialists
08.2016 - Current

Court Clerk

City Of Gautier
05.2013 - 07.2016

Associate of Science - Nursing

Mississippi Gulf Coast Community College

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Ashley Kelly