Ashley Kendall
Oklahoma City,Oklahoma
Summary
Experienced professional in health care with a proven track record of delivering exceptional results. Skilled in customer service, I am known for my ability to multitask. I thrive in fast-paced environments and consistently strive for excellence. Committed to continuous learning and professional growth, I am eager to contribute my expertise and drive to a dynamic organization that values innovation and success.
Overview
5
5
years of professional experience
Work History
Patient Services Representative
OU Health Science Center
Oklahoma City, OK
05.2024 - Current
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Transcribed referrals and scheduled appointments for patients that best fit their needs and schedule.
- Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.
Admin Tech
State of Oklahoma Dept of Health
Oklahoma City
02.2023 - Current
- Answer phone calls and emails to provide information, resulting in effective business correspondence
- Scanned and filed forms, reports and receipts
- Greeted clients and gave them proper paperwork to complete
- Accepted and processed credit and cash payments, making correct change from cash drawer.
Bdc agent
Fowler Dodge
07.2021 - 01.2023
- Answer phone calls and emails to provide information, resulting in effective business correspondence
- Make spreadsheets of all the customers I would contact
- Schedule appointments.
Kitter
Cameron
05.2019 - 08.2019
- Collect parts that were brought up from the warehouse and accurately make sure they were all accounted for
- Delegate my tasks to make sure that all assemblers had a job to be done and make sure that I was keeping backup jobs lined up for them.
Education
Bachelors - Elementary Education
Oklahoma State University
Stillwater, OKAssociates of Science Degree - Enterprise Development
OSU-OKC
05.2020
Skills
- Customer Service
- Computer Savvy
- Verbal and Written Communications
- Task Prioritization
- Meticulous attention to detail
- CPR Certified
Timeline
Patient Services Representative
OU Health Science Center
05.2024 - Current
Admin Tech
State of Oklahoma Dept of Health
02.2023 - Current
Bdc agent
Fowler Dodge
07.2021 - 01.2023
Kitter
Cameron
05.2019 - 08.2019
Bachelors - Elementary Education
Oklahoma State University
Associates of Science Degree - Enterprise Development
OSU-OKC