ASHLEY KIGHT
Arlington,TX
Summary
Dynamic sales leader with over 8 years of experience in B2B and B2C environments, driving revenue growth through strategic client relationship management. Proven ability to lead and inspire teams while managing a full branch and ensuring exceptional service delivery to all clients. Skilled at identifying market opportunities and implementing innovative sales strategies to exceed targets. Committed to fostering a collaborative team culture that enhances performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Selling Branch Manager
Verstela
05.2024 - Current
- Direct daily operations and performance of a staffing branch
- Lead a team of recruiters and support staff, overseeing hiring, training, performance reviews and professional development
- Developed and executed strategic sales plans, converting prospects into long-term clients and onboarding key accounts to grow market share.
- Maintain client satisfaction by ensuring timely order fulfillment, quality control and resolution of service issues.
- Ensure branch compliance with operational standards including payroll, background checks, E-Verify and safety incident procedures.
- Hold regular one-on-one coaching sessions, performance reviews, and team meetings to support development, communicate goals and foster accountability.
- Consistently met and exceeded Client and Talent Net Promotor Score (NPS) benchmarks
- Achieving and exceeding targets in Gross Profit, New Client Sales and Fulfillment Metrics
- Championed the company’s core values: accountability, adaptability, continuous learning; creating a culture of excellence and high performance
Senior Recruiter
Verstela
07.2023 - 05.2024
- Managed full-cycle recruitment for temporary, temp to hire, and direct hire roles.
- Built and maintained client relationships through regular quality control calls, client visits and strategic business reviews.
- Executed talent acquisition strategies including sourcing screening, onboarding and offer negation for a variety of roles.
- Led client account management and sales activities including cold calling, pipeline development and client onboarding.
- Supported employee engagement and performance through coaching, recognition events, and safety incident investigations.
- Consistently achieved 35K+ in gross profit monthly.
- Drove new business development by landing over 10 new clients in 9 months, directly contributing to branch growth and increased monthly billings.
- Achieved high Net Promoter Scores (NPS), meeting or surpassing Verstela’s client satisfaction benchmark through proactive service and relationship management.
Assistant Manager
Sleep Number
08.2018 - 07.2023
- Met and exceeded monthly sales and store goals in a B2C sales environment via in-person sales and over the phone sales
- Managed customer accounts from point of sale through their first year of owning the product
- Managed store day-to-day operations, inventory management, promotional signage changes, daily sales productivity guides, end of day accounting reports
- Sold over $1 Million in 2019, 2020, 2021 and 2022
- Ranked in the top 10% of sales in the company for 2019, 2020, 2021 and 2022
- Supervised store in Store Managers absence
- Trained four new employees
Veterinary Receptionist
Fort Worth Animal Emergency Hospital
02.2018 - 08.2018
- Performed administrative duties such as answering phone calls, data entry of client and patient information, assessing and triaging patients as they enter the facility, proposing estimates, completing medical records for hospitalization, invoicing payments, and finalizing accounting reports
- Went above and beyond role and responsibilities to assist with monitoring hospitalized patients in ICU, conduct CBC/chemistry profiles, assist with radiographs, and fill prescriptions to ensure team success
Executive Assistant
CSA Travel Services
08.2016 - 02.2018
- Independently managed major client group event and conferences
- Managed 300+ VIP clients per year
- Managed all employees, including day to day duties, productivity, scheduling, and training
- Managed e-mails, calendars, and schedules
- Designed new hire training practices and onboarding training booklet
Education
High School - GED -
Skills
- Sales performance management
- Sales strategy development
- Skilled in recruiting and onboarding
- Client relationship development
- Adaptability in dynamic environments
- Microsoft Office and CRM expertise
- Mentoring and development proficiency
Timeline
Selling Branch Manager
Verstela
05.2024 - Current
Senior Recruiter
Verstela
07.2023 - 05.2024
Assistant Manager
Sleep Number
08.2018 - 07.2023
Veterinary Receptionist
Fort Worth Animal Emergency Hospital
02.2018 - 08.2018
Executive Assistant
CSA Travel Services
08.2016 - 02.2018