Ashley Killebrew
Jackson,MS
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Grady Hospital
Atlanta, GA
01.2021 - 05.2024
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
Call Center Agent
Renasant Bank
Lawrenceville, GA
02.2020 - 01.2022
- Greeted customers in a professional and courteous manner.
- Assisted customers with inquiries, issues and complaints via telephone, email and chat.
- Provided accurate information on products and services to customers.
- Resolved customer service inquiries promptly and efficiently.
- Processed orders accurately and timely.
- Maintained up-to-date knowledge of company's products, services and promotions.
Legal Assistant
McCalla Raymer Pierce
Madison, MS
02.2017 - 12.2019
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
- Assisted with document production and deposition preparation.
- Organized exhibits for trial proceedings.
Education
BBA - Business
Jackson State University
Jackson, MS12.2019
Skills
- Marketing and Networking
- Computer Skills
- Credit and Financial Analysis
- Financial Spread Sheets
- Mathematics
- Word Processing
- 10-key typing
- Registration and Admissions
Timeline
Patient Access Representative
Grady Hospital
01.2021 - 05.2024
Call Center Agent
Renasant Bank
02.2020 - 01.2022
Legal Assistant
McCalla Raymer Pierce
02.2017 - 12.2019
BBA - Business
Jackson State University