Ashley King
Huntsville,AL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
17
years of professional experience
Work History
Cashier
Dollar General
Madison,Al
05.2019 - Current
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Caregiver
Visiting Angels
Madison,Al
01.2019 - 06.2019
- Assisted with daily living activities, running errands, and household chores.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Customer Service Representative
Alorica
Huntsville, AL
03.2017 - 01.2019
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained up-to-date knowledge of product and service changes.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Assembly Line Production Worker
NAL
Florence, AL
06.2007 - 01.2014
- Generated and maintained accurate production records.
- Installed, adjusted and repaired automated machines and robots.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Education
No Degree -
Northwest Shoals Community College
Muscle Shoals, ALSkills
- Customer Service
- Merchandise Restocking
- Team Collaboration
- Communication
- Problem Solving
- Product Scanning
- Reports and documents
- Order Verification
- Point-of-sale system operation
- Analytical Thinking
- Prioritization
- Customer Data Confidentiality
- Critical Thinking
- Transaction Processing
Timeline
Cashier
Dollar General
05.2019 - Current
Caregiver
Visiting Angels
01.2019 - 06.2019
Customer Service Representative
Alorica
03.2017 - 01.2019
Assembly Line Production Worker
NAL
06.2007 - 01.2014
No Degree -
Northwest Shoals Community College