
Healthcare professional with 10+ years of experience in care coordination, transitions of care, patient navigation, insurance verification, Medicare/Medicaid eligibility, and healthcare operations support. Experience in HEDIS and STARs quality measures, clinical documentation, and utilization support workflows. Advanced user of Epic, Cerner, Athena, eClinicalWorks, Azalea, and Microsoft Excel.
Care Coordination Transitions of Care Utilization Management Support Patient Outreach Insurance Verification Medicare & Medicaid Eligibility HEDIS / STARs Quality Measures Medical Billing Support Clinical Documentation Healthcare Data Reporting Epic Cerner Athena eClinicalWorks Excel