Professional Summary
Overview
Work History
Education
Skills
Timeline

Ashley King

Dollar General
Ackley,IA
3
years of professional experience

Dedicated customer service professional with proven reliability and strong problem-solving skills. Committed to enhancing customer satisfaction and handling complaints effectively.

Work History

Lead Key Holder

1 Year 10 Months
Dollar General | 08.2015 - 06.2017

Opening or closing the stores, customer service returns, complaints and anytime a Manger was needed, checked incoming and outgoing products and trucks

Customer Service Representative

8 Months
Alorica | 05.2014 - 01.2015

Worked for Dominican gas company in Ohio with turn off and on services, payment plans, de-escalation, complaints, problem solving

Education

High School Diploma

Hardin-jefferson | Sour Lake, TX | 05-2007

Skills

Customer service
Cash handling
Team building
Daily reporting
Sales proficiency
Drawer counting
Teamwork
Multitasking and prioritizing
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Critical thinking
Customer satisfaction
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Customer engagement
Relationship building
Customer relations
Superior work ethic
Handling complaints
Flexible work schedule
Self motivation
Conflict resolution
Complaint handling
Professionalism

Timeline

Lead Key Holder

Dollar General
08.2015 - 06.2017Read More

Customer Service Representative

Alorica
05.2014 - 01.2015Read More

Hardin-jefferson

High School Diploma
Read More
Ashley King