Ashley Kleier
Springfield,MO
Summary
Dynamic and results-driven professional with a strong background in customer service at Andy's Frozen Custard. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in time management and proficient in quantitative analysis, consistently delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Associate
Andy's Frozen Custard
04.2022 - Current
- Prepared treats in a timely manner
- Received orders
- Maintained facility/cleanliness
- Collected money/change
- Communicated with customers using a smile and a positive attitude
- Washed dishes and put them away
- Collaborated with teammates to efficiently and accurately handle orders and various other tasks
- Assisted in daily operational tasks, ensuring smooth workflow and effective team collaboration.
- Adapted quickly to new responsibilities, demonstrating flexibility in a dynamic work environment.
- Increased customer satisfaction by resolving issues and providing exceptional service at all times.
Carhop
Sonic Drive-in
06.2021 - 01.2022
- Delivered high-quality customer service in fast-paced environment.
- Operated drive-in service system to efficiently manage orders and deliveries.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of workstations, adhering to health standards.
- Monitored inventory levels and assisted with restocking supplies as needed.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Bachelor of Science - Construction Management
Missouri State University
Springfield, Missouri, MO05-2028
High School Diploma -
Kickapoo High School
Springfield05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Problem solving
- Teamwork
- Multitasking
- Creativity
- Proficient in quantitative analysis
Timeline
Associate
Andy's Frozen Custard
04.2022 - Current
Carhop
Sonic Drive-in
06.2021 - 01.2022
Bachelor of Science - Construction Management
Missouri State University
High School Diploma -
Kickapoo High School