Ashley Kohlrusch
Bemidji,MN
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by connecting with individuals.
Overview
4
4
years of professional experience
Work History
Insurance Representative
Statefarm Insurance
Bemidji, Minnesota
01.2024 - Current
- Responded to customer inquiries and problems to promote great service.
- Provided guidance and support when filing claims on behalf of clients.
- Researched and responded to customer complaints about their insurance coverage.
- Participated in training sessions designed to keep staff up-to-date on current developments in the field.
- Conducted regular follow-up calls with clients to ensure satisfaction with services provided.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Dental Assistant
Aspen Dental
Bemidji, Minnesota
02.2022 - 12.2023
Financial Advisor
Northwestern Mutual
Bemidji, Minnesota
01.2021 - 02.2022
- Analyzed potential investments such as stocks, bonds, mutual funds, real estate and insurance products for clients.
- Implemented financial plans and insurance strategies specifically tailored to client's financial goals.
- Collaborated with tax professionals and attorneys to provide a holistic approach to client financial planning.
Education
Associate of Science - Dental Assisting
Northwest Technical College
Bemidji, Minnesota05-2015
Skills
- Property insurance
- Vision and dental insurance
- Presentation skills
- Data entry
- Resilience under pressure
- Goal-oriented mindset
- Risk mitigation
- Industry awareness
- Confident
Timeline
Insurance Representative
Statefarm Insurance
01.2024 - Current
Dental Assistant
Aspen Dental
02.2022 - 12.2023
Financial Advisor
Northwestern Mutual
01.2021 - 02.2022
Associate of Science - Dental Assisting
Northwest Technical College