Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Good Boy Vodka
Grand Rapids, MI
10.2023 - Current
Organized promotional events to introduce new products and services to the public.
Engaged customers through social media platforms to create a sense of community around the brand.
Developed relationships with potential customers through personal interactions.
Followed up regularly with customers regarding their purchase decisions.
Distillery Manager
Michigan Moonshine Distillery
Grandville, Michigan
06.2022 - 10.2023
Trained employees on additional job positions to maintain coverage of roles.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Formulated and launched marketing and promotional campaigns to maximize profit.
Developed detailed event plans and timelines to ensure successful execution of events.
Developed beverage menus and pricing structures for new restaurants.
Server/Bartender
Michigan Moonshine Distillery
Grandville, MI
06.2020 - 10.2023
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Monitored dining room for cleanliness and proper set-up at all times.
Greeted customers, answered questions and recommended specials to increase profits.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Student Teacher
Schools
Grand Rapids, MI
08.2020 - 06.2022
Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
Accepted constructive criticism and feedback with positivity in areas requiring improvement.
Offered students personalized educational, behavioral and emotional support.
Attended and contributed to staff meetings.
Worked with mentor teacher to plan instructional goals and lesson activities covering required topics.
Employed wide range of teaching techniques to enhance student learning.
Education
Applied Business Science - Digital Marketing Science
Grand Valley State University
Allendale, MI
04-2024
Bachelor of Science - Special Education
Grand Valley State University
Allendale, MI
06.2022
Skills
Staff Development
Sales Techniques
Brand Marketing
Issue and Conflict Resolution
Organizational Skills
Reliable and Trustworthy
Customer Relationship Management
Event Planning
Certification
Google Analytics Certification
Google Ads Search Certification
HubSpot Email Marketing Certification
Timeline
Brand Ambassador
Good Boy Vodka
10.2023 - Current
Distillery Manager
Michigan Moonshine Distillery
06.2022 - 10.2023
Student Teacher
Schools
08.2020 - 06.2022
Server/Bartender
Michigan Moonshine Distillery
06.2020 - 10.2023
Applied Business Science - Digital Marketing Science