Ashley Kwiatkowski
Broadview heights
Summary
Bartender & management with over 9 years of experience. Specializes in staff training, inventory management, and ensuring health compliance. Committed to fostering a positive team environment and delivering exceptional customer satisfaction.
Overview
14
14
years of professional experience
Work History
Bartender/Manager
Draft House Saloon
Brunswick
06.2016 - 02.2026
- Supervised daily bar operations and staff activities at Draft House Saloon.
- Trained and mentored new bartenders on drink preparation and customer service.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Ensured compliance with health and safety regulations during service hours.
- Developed cocktail menus and introduced seasonal drink specials for patrons.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Monitored cash handling procedures for accurate financial transactions at the bar.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
Bartender/Manager
Bonkers Cafe
Garfield Heights
05.2012 - 01.2017
- Trained and mentored new bartenders on drink preparation and customer service.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Monitored daily sales transactions to ensure accuracy.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
- Maintained accurate records of sales transactions using point-of-sale system.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Poured wine, beer, and cocktails for patrons.
Education
High School Diploma -
Cuyahoga Community College
Cleveland, Ohio, OH06-2009
Skills
- Drink preparation
- Customer service
- Inventory management
- Health compliance
- Cash handling
- Staff training
- Team leadership
- Employee scheduling
- POS system operation
References
References available upon request.
Timeline
Bartender/Manager
Draft House Saloon
06.2016 - 02.2026
Bartender/Manager
Bonkers Cafe
05.2012 - 01.2017
High School Diploma -
Cuyahoga Community College