Ashley Laing
Pendleton,Indiana
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Legal Assistant
Zaki Ali Law Office
Anderson, IN
08.2023 - Current
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Drafted correspondence to clients and other attorneys.
- Prepared trial notebooks for court proceedings.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Assisted in the preparation of legal arguments and memoranda of law.
- Created spreadsheets to track case information and deadlines.
- Maintained client files according to established protocols.
- Drafted discovery responses including interrogatories and requests for production of documents.
- Organized evidence for use at trial or hearing proceedings.
- Advised clients on procedural matters related to their cases.
- Researched applicable statutes, codes, regulations, ordinances, and precedent cases.
- Filed motions with courts electronically or via hard copy.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Provided administrative support such as answering phones or scheduling appointments.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Identified and analyzed legal documents, discoveries and contracts.
- Interviewed clients and obtained vital case information to support associates.
- Organized client calendars, prepared mailings and handled high call volumes.
- Coordinated subpoena services and other support activities for legal office.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
CCMA
DEWITT FOOT AND ANKLE
Muncie, IN
10.2018 - Current
- Help physicians examine and treat patients, handing the instruments or materials or performing such tasks as giving injections or removing sutures
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Stay At Home Mom
Self-employed
Pendleton, IN
09.2022 - 08.2023
Deputy Court Clerk
Madison County Government Center
Anderson, IN
04.2019 - 09.2021
- Assisted in preparing and maintaining official records, documents, and reports.
- Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
- Reviewed incoming correspondence for accuracy and completeness.
- Ensured that all financial transactions were properly recorded and reported.
- Maintained inventory of office supplies; placed orders as needed.
- Coordinated with various departments to ensure compliance with local laws and regulations.
- Greeted visitors; provided information regarding city services or operations.
- Managed the front desk reception area; answered telephone calls.
- Fulfilled public information requests related to ordinances and resolutions.
- Managed public relations problems with discretion and courtesy to maintain positive public image.
- Assisted with administration of municipal elections by collecting and counting ballots.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
Administrative Assistant/CCMA
INDIANA PODIATRY GROUP
Anderson, IN
12.2017 - 10.2018
- Preparing invoices
- Help physicians examine and treat patients, handing the instruments or materials or performing such tasks as giving injections or removing sutures
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Administrative Assistant/CCMA
JONES LABORATORY
Anderson, IN
12.2016 - 12.2017
- Schedule appointments
- Answering phones
- Preparing invoices
- Collecting hair follicle, urine and oral drug screenings
- TB testing and CPR.
Medical Assistant
ST. VINCENT MEDICAL GROUP
Pendleton, IN
01.2016 - 04.2016
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Help physicians examine and treat patients, handing the instruments or materials or performing such tasks as giving injections or removing sutures
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Marketing Manager
CAR WASH KING/INDIANAPOLIS DENT COMPANY
Noblesville, IN
05.2015 - 10.2015
- Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
- Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections
- Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies
- Consult with product development personnel on product specifications such as design, color, or packaging.
Medical Assistant, Certified Home Health Aide
HSU
Indianapolis, IN
09.2014 - 05.2015
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Show patients to examination rooms and prepare them for the physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Medical Assistant
FISHERS URGENT CARE
Fishers, IN
03.2014 - 07.2014
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight and height
- Clean and sterilize instruments and dispose of contaminated supplies
- Show patients to examination rooms and prepare them for the physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Medical Assistant
THE BAX DOCTOR
Indianapolis, IN
12.2013 - 01.2014
- Show patients to examination rooms and prepare them for the physician
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Set up medical laboratory equipment.
Education
Associate of Science - Medical Assisting
Brown Mackie
Indianapolis, IN11.2013
Licensed Cosmetologist -
Kayes' Beauty College
Noblesville, IN05.2006
High School Diploma -
Pendleton Heights
Pendleton, IN06.2003
Skills
- PC and Microsoft Literate
- Spreadsheet Management
- Data Entry
- Filing
- Invoice Processing
- Quality Assurance
- Check processing
- Workflow Optimization
- Proposal Writing
- Memo preparation
- Research
- Appointment Scheduling
- Meeting planning
- Report Writing
- Calendar Management
- Reception oversight
- Clerical Support
- Bookkeeping
- Mail handling
- Office Administration
- Marketing
- Professional and mature
- Transcription and dictation
- Document retrieval
Timeline
Administrative Assistant/Legal Assistant
Zaki Ali Law Office
08.2023 - Current
Stay At Home Mom
Self-employed
09.2022 - 08.2023
Deputy Court Clerk
Madison County Government Center
04.2019 - 09.2021
CCMA
DEWITT FOOT AND ANKLE
10.2018 - Current
Administrative Assistant/CCMA
INDIANA PODIATRY GROUP
12.2017 - 10.2018
Administrative Assistant/CCMA
JONES LABORATORY
12.2016 - 12.2017
Medical Assistant
ST. VINCENT MEDICAL GROUP
01.2016 - 04.2016
Marketing Manager
CAR WASH KING/INDIANAPOLIS DENT COMPANY
05.2015 - 10.2015
Medical Assistant, Certified Home Health Aide
HSU
09.2014 - 05.2015
Medical Assistant
FISHERS URGENT CARE
03.2014 - 07.2014
Medical Assistant
THE BAX DOCTOR
12.2013 - 01.2014
Associate of Science - Medical Assisting
Brown Mackie
Licensed Cosmetologist -
Kayes' Beauty College
High School Diploma -
Pendleton Heights
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