ASHLEY LAIR
Columbia,Missouri
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
22
22
years of professional experience
Work History
SR ADMINISTRATIVE ASSISTANT
City of Columbia
02.2023 - Current
- Field customer service questions and concerns in regards to parking in the city maintained lots
- Maintain records of availability and billing for all types of accounts
- Accounts payable and receivables for all public parking lots
- Light payroll duties
- Administrative duties as needed in the department.
FREELANCER /STAY AT HOME PARENT
Self Employed
04.2011 - 02.2023
- Editing on a blog, providing feedback, managing the blog, brainstorming new ideas, planning new content
- Managing time for extra curricular activities to be done in a timely manner
- Managed monthly bill budget.
DEVELOPMENTAL ASSISTANT 1
Marshall Habilitation Center
09.2008 - 04.2011
- A direct care staff taking care of people with developmental delays
- Would help many with daily task such as meal prep, hygiene, chores and activities
- Daily task we would write in the charts of the people who we cared for
- If they were needing special care we documented things like blood pressure, temperatures, respirations, and O2.
FRONTEND SUPERVISOR
Wal-Mart
04.2002 - 05.2008
- Worked on the front end supervising the registers and managing time for cashiers and coordinated maintenance of registers
- Pulled money from registers so that there was not a lot of money in the register at any given time
- Would check people out as needed, count and balance drawers as needed
- Customer service was a high priority
- It was my job to handle issues and make sure people were happy and satisfied
- Greet the customers and thank them for shopping with our store, making sure they found everything they needed and assisted customer and other associates with finding items as needed
Education
High School Diploma -
Marshall High School
Marshall, MOSkills
- Strong attention to detail
- Effective communicator
- Ability to think quickly and problem solve
- Multi-line phones
- Advanced experience with Microsoft Office
- Experience in conflict resolution, negotiation, and decision making
- Very professional and customer service oriented
- Works well under pressure and tight deadlines
- Great multi-tasker
- High attention to detail
- Thrives in a highly cooperative work setting
- Excel in fast-paced, results-oriented environment
- Strong Organizational Abilities
Timeline
SR ADMINISTRATIVE ASSISTANT
City of Columbia
02.2023 - Current
FREELANCER /STAY AT HOME PARENT
Self Employed
04.2011 - 02.2023
DEVELOPMENTAL ASSISTANT 1
Marshall Habilitation Center
09.2008 - 04.2011
FRONTEND SUPERVISOR
Wal-Mart
04.2002 - 05.2008
High School Diploma -
Marshall High School