Ashley Lamb
Lake Charles,LA
Summary
Client oriented. Customer service representative 5+ years . Having the willingness to learn and grow with every experience Is always a gain. Excellent leadership skills, motivated yet determined. Effective communication skills , computer skills and a big passion when it comes to helping others . Very hardworking and ambitious .
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Rescare Homecare
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Assisted in therapeutic activities, promoting engagement and emotional support for patients.
- Collaborated with multidisciplinary teams to develop personalized treatment plans.
- Documented patient progress accurately, ensuring compliance with healthcare standards.
Cash Management Specialist
Loomis Armored
08.2023 - 12.2024
- Managed cash flow activities to ensure timely processing of transactions and adherence to policies.
- Reviewed daily cash positions, identifying discrepancies and resolving issues promptly.
- Reconciled bank statements with internal records, ensuring accuracy and compliance with financial standards.
- Developed and implemented cash management procedures to enhance operational efficiency and reduce risk.
Manager
Fiery Crab
01.2020 - 09.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Warehouse Manager
Turner Industries
12.2017 - 01.2022
- Established procedures for receiving, storing, handling hazardous materials safely.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Negotiated contracts with suppliers for material procurement needs.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
Mental Health Technician
Calcasieu Oaks Behavioral Hospital
06.2015 - 11.2017
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
Education
Bachelor of Science - Psychology
Grambling State University
Grambling, LA05-2015
Skills
- Workforce Management
- Sales Techniques
- Team Leadership
- Staff Development
- Strategic Planning
- Marketing
- Operations Management
- Customer Service
- Analytical Thinking
- Problem-solving abilities
- Effective Communication
- Self Motivation
- Behavior management
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
Limited
References
References available upon request.
Education and Training
other
Timeline
Cash Management Specialist
Loomis Armored
08.2023 - 12.2024
Manager
Fiery Crab
01.2020 - 09.2023
Warehouse Manager
Turner Industries
12.2017 - 01.2022
Mental Health Technician
Calcasieu Oaks Behavioral Hospital
06.2015 - 11.2017
Mental Health Technician
Rescare Homecare
Bachelor of Science - Psychology
Grambling State University