Ashley Lawrence
Spokane,WA
Summary
Dynamic and results-driven professional with extensive experience at SSP America, excelling in team management and customer service. Proven track record in employee training and inventory management, ensuring operational efficiency. Adept at fostering a collaborative environment while consistently achieving high standards in retail operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista and manager
Jamin Java
04.2021 - 02.2024
- Take orders in person, interact with customers one on one, handle money, take phone orders, and help train new employees.
- As part of the manager duties I used to keep everyone organized and on task, order supplies for the shop, and put away orders when they came in.
Assistant manager
SSP America
07.2024 - 05.2025
- Make sure everyone is in place on time and set up to open stores on time, run breaks for cooks, bartenders, and baristas.
- Make sure stores are stocked and place orders for stores daily.
- Issue write ups and have team meetings if issues between coworkers arise.
- If any position needs filled during the day it would be my responsibility to call someone in or fill it myself.
Barista
SSP America
04.2024 - 07.2024
- Take orders, make coffee, and make sure the stand is stocked and clean during the day.
Barista
Centennial Hotel
06.2023 - 04.2024
- Run coffee stand by myself most days.
- Take orders, make coffee, keep my area clean.
Education
High School -
Kettle Falls High School
Kettle Falls, WA01.2022
Skills
- Customer service
- Team management
- Employee training
- Inventory management
- Order processing
- Retail operations
References
- Emily Neher, (509) 936-3365, General manager at Spokane airport
- Lisa Karre, (509) 680-2720, Owner/CEO of Jamin Java
Volunteer Experience
Woodland Theatre, Lead role during Beauty and the Beast Jr, Kettle Falls, WA, 06/22, 07/22, Nikki Bird, (503) 890-6174, Help backstage with costuming and make up, Sing the lead vocals and act on stage
Certification
MAST 12
Timeline
Assistant manager
SSP America
07.2024 - 05.2025
Barista
SSP America
04.2024 - 07.2024
Barista
Centennial Hotel
06.2023 - 04.2024
Barista and manager
Jamin Java
04.2021 - 02.2024
High School -
Kettle Falls High School