Ashley Leal
San Antonio
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
Work History
Licensed Real Estate Agent
Phyllis Browning Company
11.2023 - Current
- Eager to learn and apply new skills to achieve team goals effectively
- Drives real estate sales through strategic client consultations & market analysis
- Pioneers unique property showcasing strategies to enhance client engagement
- Ensures all property listings are accurate and appealing, boosting client trust
- Passionately guides clients through buying processes for optimal satisfaction
- Provides expert advice, supporting clients in making informed real estate decisions.
Administrative Office Manager
Leal's Land Development
02.2020 - 02.2024
- Streamlined office processes by implementing efficient organizational systems and procedures
- Improved communication between departments for better collaboration and problem-solving
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies
- Enhanced employee productivity by providing ongoing training and development opportunities
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
4th Grade Math Teacher
School Of Science And Technology
07.2022 - 05.2023
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives
- Built positive relationships with parents to involve families in the educational process
- Interpreted student assessment data to ascertain the best intervention methods
- Gathered, organized and analyzed data on student needs and progress.
Reading Interventionist
University Of Texas At Austin
11.2021 - 04.2022
- Enhanced reading skills of 30+ students by implementing targeted interventions
- Boosted literacy levels in 30+ students by 20% through strategic interventions
- Pioneered unique reading programs that significantly improved student engagement
- Provided personalized support, enhancing reading abilities for students with diverse needs.
Teacher 6th - 8th Grade English
Jubilee Academy
11.2020 - 12.2021
- Enhanced student engagement by integrating technology in lessons
- Boosted student participation by 30% through interactive English lessons
- Implemented digital tools for English classes, enhancing learning outcomes
- Provided tailored support to students, improving their academic performance
- Monitored and reported on student progress, ensuring targeted learning interventions.
Teacher 6th Grade English and 4th Grade Reading
Harmony Science Academy
08.2019 - 11.2020
- Incorporated multiple types of teaching strategies into the classroom
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Administrative Office Manager
Law Office Of Louis Brown
03.2015 - 01.2019
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times
- Conducted performance evaluations, providing constructive feedback to employees for continuous improvement efforts
- Assisted executive management with special projects as needed to support overall business objectives.
Electroneurodiagnostic Technologist
Synaptic Resources
09.2009 - 11.2015
- Operated electroencephalography, evoked potential and polysomnography equipment to obtain diagnostic data
- Gathered, documented and tracked test results for physician interpretation
- Summarized technical data to assist physicians to diagnose brain, sleep or nervous system disorders
- Monitored patients during tests or surgeries using electroencephalographs (EEG), evoked potential (EP) instruments or video recording equipment.
Sales Associate
Neiman Marcus
12.2006 - 07.2008
- Provided positive first impressions to welcome existing, new, and potential customers
- Engaged with customers to build rapport and loyalty
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Generated new sales leads to achieve and exceed monthly sales goals
- Boosted store revenue by effectively upselling products tailored to customer needs
- Maintained thorough product knowledge, ensuring accurate customer guidance and satisfaction.
Sales Associate
Saks Fifth Avenue
12.2003 - 07.2006
- Boosted store revenue by fostering strong customer relationships
- Ensured accurate product information and pricing, enhancing the shopping experience
- Aided team members in achieving sales targets through collaborative efforts
- Pioneered innovative customer engagement strategies that increased repeat visits.
Education
Licensed Real Estate Agent -
Champions School of Real Estate
12.2023
Home Stager Certification -
IAP Career College
11.2023
Interior Decorator Certification -
IAP Career College
01.2023
BBA Business Administration - Entrepreneurial Studies -
St. Mary's University
05.2006
Skills
- Customer service
- Interpersonal communication skills
- Negotiation tactics
- Process improvement
- Account management
- Customer relationship building
Timeline
Licensed Real Estate Agent
Phyllis Browning Company
11.2023 - Current
4th Grade Math Teacher
School Of Science And Technology
07.2022 - 05.2023
Reading Interventionist
University Of Texas At Austin
11.2021 - 04.2022
Teacher 6th - 8th Grade English
Jubilee Academy
11.2020 - 12.2021
Administrative Office Manager
Leal's Land Development
02.2020 - 02.2024
Teacher 6th Grade English and 4th Grade Reading
Harmony Science Academy
08.2019 - 11.2020
Administrative Office Manager
Law Office Of Louis Brown
03.2015 - 01.2019
Electroneurodiagnostic Technologist
Synaptic Resources
09.2009 - 11.2015
Sales Associate
Neiman Marcus
12.2006 - 07.2008
Sales Associate
Saks Fifth Avenue
12.2003 - 07.2006
Home Stager Certification -
IAP Career College
Interior Decorator Certification -
IAP Career College
BBA Business Administration - Entrepreneurial Studies -
St. Mary's University
Licensed Real Estate Agent -
Champions School of Real Estate
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