Hi, I’m
Ashley Lee
Greenwood,IN
Summary
Organized Medical Receptionist brings strong history of compassionate, patient relations and accurate record keeping. Highly knowledgeable about patience, rights, insurance requirements, and medical billing codes. Maintains confidentiality of patient records information.
Overview
11
years of professional experience
1
Certification
Work History
Community Health Network
PSR - Patient Service Representative
12.2024 - Current
Job overview
- Check in patient
- Check out patient's
- Closed the office
- Made sure insurance was updated
- Greeting patients
RAYUS Radiology
Medical Receptionist
02.2024 - 08.2024
Virtual Consult MD
Medical Receptionist
01.2023 - 02.2024
Job overview
- Send out text reminders for patients
- Send medication refills
- Schedule medical and therapy appointments
- Send roi
- Call pharmacy for patients
- Handle medical records
- Answer an return phone calls to patients
- Set up lunches with sale reps
- Take co-payment
Medix JWM Neurology
PSR - Patient Service Representative
08.2022 - 01.2023
Job overview
- Opened the office
- Entered in all the patients information
- Learn insurance through ability
- Checked clients in and out
- Took pt back to the room and did vital signs
- Answered phone
- Cancel and made appointment for patients
- I prepped charts for 2 weeks in advance
Greenwood Dermatology
Medical Receptionist
03.2022 - 01.2023
Job overview
- I check pt in
- Run the insurance through ability
- I also find the charts for the next day
- Take the clients back to the room
- I also make new charts for clients that are becoming new patients
- Answer phone calls an make an cancel appointments
- Call referrals back and get them set up for an appointment with the correct doctors
- File an put away charts
Division of Family Services
Eligibility Specialist
11.2020 - 03.2022
Earl Grey and Son
Administrative Assistant
04.2020 - 07.2020
Job overview
- Completes forms, form letters, correspondence, memorandums and other materials from clear copy or rough draft
- Sets up and maintains paper/electronic files and databases
- Sorts/files (alphabetically/numerically/chronologically, etc.) or retrieves forms, documents, correspondence, or other materials
- Gathers/records/correlates data from statistical reports, production files, data summarizations and/or other sources; makes basic mathematical calculations
- Answered phone calls transfer calls to the correct person
Apple Tree Staffing
Administrative Assistant
03.2019 - 03.2020
Job overview
- Greet everyone
- Sort out incoming mail an deliver to the correct person
- Made sure the out going mail was ready that day to be mailed out
- Enter data
- Fax,emailed an scanned
- Monitored office supplies
- Manage day-to-day operations of everyone in both buildings
- Input invoices into QuickBooks
- Direct calls to the correct person
- Scanned the correct papers to the correct file
- Worked as a team player
Child Time Learning Center
Office Administrator Assistant
01.2017 - 03.2019
Job overview
- Answer multiple phone lines system to assist all clients who called in regarding child care, payments
- Open an closed the facility
- Managed questions regarding the facility
- Responsible for calling prospective clients back to schedule a tour of the facility an enrolling child/children
- Posting payments to 170 accounts as well as performing collection's to past due accounts
- Worked with CCDF NACCRA
Cardon Healthcare Network
Pay/Receptionist
02.2014 - 03.2017
Job overview
- Answered all incoming calls from the clients and family members regarding long-term care In-Home Care Nursing Home Care
- Scheduled care appointments for clients and family members
- Directed nursing staff scheduling of each care client
- Performed insurance pre-authorization for both commercial and private insurance
- Called new applicate reference in managed applications until completed
Education
Westfield High SchoolWestfield, IN
High School Degree from Diploma
05.2002
Skills
- Medical Receptionist
- HIPAA
- Math
- Typing
- Microsoft Outlook
- Communication skills
- EMR systems
- Childcare
- Organizational skills
- Data entry
- Customer relationship management
- PowerPoint
- Supervising experience
- Microsoft Excel
- Medical Billing
- Customer service
- Databases
- Microsoft Office
- Medical records
- Medical administrative support
- EMR Systems
- Administrative Experience
- Multi-line Phone Systems
- QuickBooks
- Insurance Verification
- Medical collection
- Medical Office Experience
- Front desk
- Medical Scheduling
- Microsoft Word
- Administrative experience
- Computer skills
- Time management
- Medical Records
- Patient Care
Certification
- BLS Certification, 04/01/24, 04/01/26
- SIDS Certification
Hobbies and Interests
- The willingness to help and serve others
- Teamwork
- Looking for a long-term opportunity to grow in the company
Personal Information
Authorized To Work: US
Timeline
PSR - Patient Service Representative
Community Health Network
12.2024 - Current
Medical Receptionist
RAYUS Radiology
02.2024 - 08.2024
Medical Receptionist
Virtual Consult MD
01.2023 - 02.2024
PSR - Patient Service Representative
Medix JWM Neurology
08.2022 - 01.2023
Medical Receptionist
Greenwood Dermatology
03.2022 - 01.2023
Eligibility Specialist
Division of Family Services
11.2020 - 03.2022
Administrative Assistant
Earl Grey and Son
04.2020 - 07.2020
Administrative Assistant
Apple Tree Staffing
03.2019 - 03.2020
Office Administrator Assistant
Child Time Learning Center
01.2017 - 03.2019
Pay/Receptionist
Cardon Healthcare Network
02.2014 - 03.2017
Westfield High School
High School Degree from Diploma
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