Soledad Roman
Tucson,AZ
Overview
16
16
years of professional experience
4
4
Certifications
1
1
Language
Work History
PSR - Patient Service Representative
Carondelet St. Mary's Hospital
07.2025 - 01.2026
- Schedule patient for appointments, scheduled referral, run insurance eligibility. Answer phone calls take messages for medical assistant. Route phone calls to correct department. Confirm appointments for patient reschedule appointment.
Early Childhood Education & Care Department
State of NM. Children, Youth and Families Department (CYFD)
07.2022 - 11.2024
- Process childcare applications call applicants to gather any missing documents. Set up phone interview.
Human Resources Assistant
Desert Premium Group
08.2023 - 01.2024
- Answer phone calls, arrange interviews for new employees, file all paperwork, order supplies need, and manage payroll. Answer phone. Help employees with any tasks needed to be completed (example) training for current employees. Conduct interview orientation and new hire packet, submit all documents to corporate office. Confirm working hours and requested time off that employees requested. Order office supplies. Schedule training for current and newly hired employees. Conduct orientation. Approve time off request, process attendance every day. Submit completed work hours and PTO and or sick time into the payroll system. Process and process payroll. Process employee termination documentation. Process employee injury reports, take employees to the hospital if they need medical attention. Process all required documents to the appropriate company for all injuries to see if they qualify for workers compensation due to any injuries that happen on the job.
Front Office Assistant
MOUNTAIN SHADOWS HOME CARE
11.2021 - 06.2022
- Answer phone. Help clients and caregivers with any tasks needed to be completed. Conduct interview and new hire packet, submit all documents to corporate office. Confirm working hours for employees and confirm hours clients have. Order office supplies. Schedule CPR and first aid classes as well as presenting classes. Approve time off request, submit completed work hours into the payroll system.
Office Administrator Assistant Manager
Gannett
12.2018 - 12.2020
- Manage front office, keep track of all bills. Process cash and or credit-debit payment for customers. Stop and start new service. Computer skills work with Microsoft word
Assistant Freight Manager
Dollar Tree
08.2017 - 04.2018
- Unload freight from delivery truck every Monday. Assign all employees daily task. Receive all vendors in a timely manner and verify that inventory coming into the store is correct. Balance all cash drawers, daily bank deposits and safe. Process all paperwork, place all orders and daily deposits into computer software and daily logs. Stalk all freight that was received on Monday, so the freight room can be empty and ready for the next weeks truck load.
Sales Consultant
Comcast
08.2014 - 02.2017
- Help customers with existing and new services by build new orders or simply finding the best package deal for them. Manage all financial transactions, and end of the day deposits. Help with billing questions and or concerns. Submit equipment inventory and order new equipment for the office and new or existing customers. Retain customer who would like to cancel service by helping them find the service that best suits there lifestyle. Open and close local office and process all paperwork and payments at the end of each day.
Secretary/Receptionist
Solitaire Homes
10.2009 - 03.2012
- Answer phone calls, arrange interviews for new employees, file all paperwork, order supplies need, and manage payroll. Work with Microsoft office
Education
High School Diploma - undefined
Deming High School
Deming, NM12.2007
Skills
- Office Admin
- Accounting software
- Legal research
- Recruiting
- Help Desk
- Adult education
- Oracle
- Organizational skills
- Employment & labor law
- Patient monitoring
- Workers' Compensation
- Negotiation
- Care plans
- EDI
- Microsoft Excel (10 years)
- Front Desk
- Fair Housing regulations
- Customer service (10 years)
- Cold calling
- Inventory management
- CRM software
- Individual consumer customer service
- Supervising experience
- Family law
- Research
- Customer relationship management
- Law office
- Employee Orientation
- Medical records
- Legal administrative experience
- Interviewing
- Leadership
- Cash register
- Technical Support
- Administrative Experience
- Marketing
- Microsoft Outlook
- Operating Systems
- Multitasking
- Legal drafting
- Computer skills
- CPT coding
- Medical administrative support
- Typing
- Microsoft Word (10 years)
- Windows
- Tutoring
- Payroll
- Computer Networking
- Data collection
- Merchandising
- Customer support
- Editing
- Paralegal experience
- General ledger accounting
- Time management
- Word processing
- Budgeting
- B2B sales
- Epic
- Adobe Acrobat
- Front Office
- Spanish
- System Administration
- ADP
- Construction (5 years)
- Team management
- Sales
- Google Docs
- QuickBooks
- Office experience
- English
- Social media management
- Bookkeeping
- Home & community care
- Communication skills (10 years)
- Data entry
- Microsoft Excel (10 years)
- Grammar Experience
- Microsoft Powerpoint
- Expert
- Microsoft Access
- Proofreading
- Working with people with disabilities
- Troubleshooting
- Human Resources
- Project documentation
- Database management
- Patient interaction
- Financial sales
- Dental office experience
- Business development
- Bilingual
- Medical coding
- Medical terminology
- Teaching
- Health information management (4 years)
- Banking
- Succession planning
- Analysis skills
- Inside sales
- Desktop Support
- Restaurant experience
Certification
Driver's License
Timeline
PSR - Patient Service Representative
Carondelet St. Mary's Hospital
07.2025 - 01.2026
Human Resources Assistant
Desert Premium Group
08.2023 - 01.2024
Early Childhood Education & Care Department
State of NM. Children, Youth and Families Department (CYFD)
07.2022 - 11.2024
Front Office Assistant
MOUNTAIN SHADOWS HOME CARE
11.2021 - 06.2022
Office Administrator Assistant Manager
Gannett
12.2018 - 12.2020
Assistant Freight Manager
Dollar Tree
08.2017 - 04.2018
Sales Consultant
Comcast
08.2014 - 02.2017
Secretary/Receptionist
Solitaire Homes
10.2009 - 03.2012
High School Diploma - undefined
Deming High School