Ashley Long
Joshua,Tx
Summary
Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards.
Overview
14
14
years of professional experience
Work History
Store Manager
The Children's Place
Fort Worth, TX
08.2013 - Current
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
District Sales Manager
Russell Cellular Verizon
Burleson, TX
08.2010 - 07.2013
- Planned and directed staff training and performance evaluations.
- Reviewed operational records and reports to project sales and determine profitability.
- Supervised a sales force of 36 sales associates in 9 locations.
- Interviewed job candidates and made staffing decisions.
- Instructed staff on appropriately handling difficult and complicated sales.
- Increased profits through effective sales training and troubleshooting profit loss areas.
Education
High School Diploma - undefined
Western Hills High School
Fort Worth, TX2001
Skills
- Consistently meets sales goals
- Retail sales
- Customer-oriented
- Computer literate
- Upselling techniques
- Merchandising
- Skilled problem solver
- Shipment processing
- Natural leader
- Active listening skills
Timeline
Store Manager
The Children's Place
08.2013 - Current
District Sales Manager
Russell Cellular Verizon
08.2010 - 07.2013
High School Diploma - undefined
Western Hills High School